This deal was fun and the industry was a new one for me. Cannabis is a lucrative vertical they are looking for creative ways to reach and create new customers. This marketing team was savvy and wanted to get ahead of the game bringing an Ubereats style of delivery notifications to the market. Their goal was to be world-class in their pre and post-sale experience. Our team was able to curate a fun bot experience for their customers alleviating redundant tasks and increasing response times for their support and service team. Their plan, vision, and our ability to execute above and beyond resulted in a closed-won deal with 30% of the ACV being a PS fee for our coaching and implementation services.