beerisforclosers

Account Manager

Tell me about a dumpster fire...

It's a Thursday morning. I'm sipping my coffee and preparing to go after a dumpster fire with a teaspoon of water, some bad marketing slides, and my trusty SDR. I'll be under fire most of the day - share your own dumpster fire stories with me so I can commiserate this evening.

My story:

Distribution told me they had stock. Customer ordered. Someone else ordered faster. Distribution now tells me it will be 121 days. Customer is pissed. I am pissed. They are threatening to cancel. I am scavenging for individual pieces of a seven figure order from various channel partners trying to bandaid it back together. While getting yelled at by the customer. Cheers mates!

🏰 War Stories

🙏 Mental Wellness

10 comments

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CuriousFox

WR Officer

🦊

ANYTHING AND EVERYTHING internal is a complete dumpster fire at my company so I wouldn't even know where to begin 🤦‍♀️

CaneWolf

Politicker

Call me what you want, just sign the damn contract

Man, I've been there. How long have you been part of this particular shitshow? Also, stories please.

CuriousFox

WR Officer

🦊

18 months. They did a fantastic job of hiding the crazy for the first year.

CoorsKing

WR Officer

Retired King of the Coors Knights

Went through a few month technical eval with a new logo we have been chasing for a while, multiple workshops, prospect gets ready to buy and our delivery team tells them we are backlogged well past their desired go-live date. Went from a hard commit to QO in the span of a 15 minute convo.

Blackwargreymon

Politicker

MDR

Clashingsoulsspell

Politicker

ISR

18 months. They did a fantastic job of hiding the crazy for the first year.

TheQueenofDiamonds

Politicker

Account Executive

So sorry! Hope you will sort this out, that sucks

SgtAE

WR Officer

I once sat in on a customer demo win an ae, everything was going well until minute 45 where they dropped they needed a specific instance of our product on prem, which was the only product that wasn't available on prem out of our whole suite. They never mentioned that in discovery calls/I never got that confirmed.

Queue awkward silence for 10 seconds and my ae/the partner who was demoing wrapping up that meeting asap.

MR.StretchISR

Politicker

ISR

Skewed Qs are the best. This way as quarter comes to a close you aren't competing for all of the legal and procurement resources.

Mr.Floaty

Politicker

BDR

Just don't let the customer know you are on a skewed Q and if something slips it won't have a negative impact on your Q.

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beerisforclosers

Tell me about a dumpster fire...

10 comments

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