Ryan Ewald

Director of Sales at Branding Iron

The Gift of Curiosity

It seems simple, but how often as professional sales people are we eager to close, and forget about our customers' needs? We have all this information flowing through our veins, bursting to get out, but is it relevant and does it matter? Well the answer is, it might.

While we have our own goals/quotas, and objectives in mind, it's important to remember to be curious. Asking the right questions, and taking the time to listen is the key to unlocking our customers' issues. It's our responsibility to use our tools and help solve those challenges or issues. Curiousity is a gift, and customers' are eager to talk about their business, so let's give them space and allow it to happen organically. That's the difference between being good and being excellent - taking a transactional relationship, and making it transformational. Just one person's experience and opinion, but you'd be amazed what allowing folks to "teach" you will open up. Stay curious my friends.

🥫 Consumer Goods

💆‍♂ Mindset

5

14 comments

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oldcloser

Arsonist

4

💀

Duck

detectivegibbles

Politicker

4

Sales Director

Detach from the outcome. Wear your customers shoes and walk through their day to day. Problems will surface.

Justatitle

Big Shot

3

Account Executive

Back to Linkedin I say back. YOU SHALL NOT PASS!!!!!

4

Director of Sales

So. I was completing my profile as a new user on this forum, and decided to post something which I thought may serve as a benefit. First time I’ve ever posted on any forum. LinkedIn included.

I get as irritated as the next person on the number of glamour posts on LinkedIn touting each individual’s inspirational bs. Since this is what I thought was a SALES specific platform, I tried to post something that might help someone think differently around the sales cycle. I’ve personally sold a lot of stuff and I manage a team which accounts for about $400 million in annual revenue so I thought it might be helpful. Not trying to be that guy. I’ll go back to my hole, and keep grinding.

Justatitle

Big Shot

1

Account Executive

Ok, you don't know me and I don't know you, this was a sarcastic comment and meant to be humorous, I don't want anyone to think they are being bullied in here and that wasn't the intent. There's been many others that spam post in here which is annoying.

Maximas

Tycoon

2

Senior Sales Executive

Cool tip..

oldcloser

Arsonist

1

💀

What did you feast on, Max? Do hope you enjoyed!

Maximas

Tycoon

1

Senior Sales Executive

Cookies&Salted Fish,thanks bud!

HVACexpert

Politicker

2

sales engineer

Good sales people will always remember their customers needs

Diablo

Politicker

1

Sr. AE

👏

Pachacuti

Politicker

1

They call me Daddy, Sales Daddy

Is there an example of why this is on your mind right now? Good outcome/bad outcome?

Don't just jump on to preach something.

CuriousFox

WR Officer

3

🦊

But but but they do it on LinkedIn....

1

Director of Sales

All good. I’m a big boy. This is sales - gotta have some broad shoulders. Just providing some rationale here.

1

Enterprise Account Executive

I found bullies and bullying sarcasm to be a big part of this community. But I’ve also found diamonds in the rough too. Great post - thank you. Ignore the bullies who aren’t ready to reflect on their journey just yet.

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