HubSpot is very simple to use when you have a team that has configured it properly.

Are you getting a message failed because the contact is bouncing? Attach a screenshot (redact the info if you want) that shows the error, and I'll help suss it out.

0PercentCloseRate

Politicker

Oh boy

You're great, PBC! Thanks for the help. The limerick is general complaining/shitposting, so I don't have a hard example that I haven't already troubleshot.

My biggest recurring issue is actually around contacts who fall into one of two categories:

A) have unsubscribed from our content before I've attempted to sequence them (don't know if there's a way to reverse an unsubscribe, haven't found that toggle yet)

B) My domain is blocked before I even attempt to reach out to them

I suspect that some of it to do with marketing, as they're sending out emails on a very regular basis. I am reaching out into Europe too, so obviously there's GDPR rules in the way. It's frustrating to me that many of my contacts that I've pulled into the system over the past year are becoming unusable for something that's out of my control.

poweredbycaffeine

WR Lieutenant

☕️

You have found the two items in HubSpot that are very difficult and/or impossible to get around. That said, you can always email them one-off via Gmail and set up reminders to email them again if they have unsubscribed.

CRMs are always going to have bottlenecks and shitty toolsets that we need to look out for as both reps and management/ops folks.

Diablo

Politicker

Sr. AE

There is a way to manually subscribe them back in HS for sure but I don't encourage as your data is quite old. As PCB suggested, sending from email client is a better option.

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Politicker

Oh boy

Damn. That's what I would hope to avoid...thanks for the advice

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Politicker

Oh boy

Thanks my friend. Gotta love when automation software creates a problem that requires a manual solution.....maybe someone can automate a fix for this?

poweredbycaffeine

WR Lieutenant

☕️

It's more so their GDPR compliance rules that require manual intervention.

Sunbunny31

Politicker

Sr Sales Executive 🐰

Nice work on the creativity of the post. I'd take poweredbycaffeine's offer of help for tracking down the error.

CuriousFox

WR Officer

🦊

I've used SFDC for the last 10 years. Sometimes I forget other CRMs exist.

Upper_Class_SaaS

Politicker

Account Executive

hubsNOT

cw95

Politicker

Sales Development Lead

Pretty easy once mastered

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A limerick for you

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