Best Team In The World

Hey war heroes.

My SDR team grows fast, and I want to know what can I do for them to make sure they are getting everything they need to be amazing at what they do, and also learn from each other.

Any thoughts / ideas / best practices?

What meetings to have, which to avoid, and what to discuss in these meetings?

What info / data each person and the team should have visibility into?

How much training is enough? How much is too much? How much is too little

Anything that comes to mind that helped you improve and get better results and improve - do share.

🧢 Sales Management

4 comments

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poweredbycaffeine

WR Lieutenant

☕️

You seem to be new here, so I'll give you the benefit of the doubt; however, there are likely less than a handful of people in here that can be referred to as "war heroes". Savages is the term that we use to call the group at large (sales savages).

Onto your question, this post is asking for a full SDR playbook. Let's break it down a bit and start with what you are struggling with the most today/what would make the largest impact on your team's growth.

UrAssIsSaaS

Arsonist

SaaS Eater

This is a massive question that would take a very long time and too many words to type, but start with feedback. Ask for feedback constantly, formally and informally.

That will tell you how much training, what content to share, how to conduct meetings etc. You dont have to know how to do everything to make them great but ask the right questions and listen to the answers and you will be well on your way.

Calico

Celebrated Contributor

Corporate Trainer

Well, I can help you with the training part at least!

Our onboarding training consisted of an 8-hour, 15-day paid crash course. We started with the basics, assuming that our new SDRs were actually new to the field. Even if they had experience, they appreciated the refresher. The last week was call-heavy, with a supervisor listening in on live calls and guiding SDRs if they got lost on a call.

On that same note, we've been retraining our current SDRs since the company is taking a few wild turns and our old approach is, well, outdated. Currently doing 1-hour sessions every day (M-F) for roughly 3-4 weeks. These include some time for roleplays, but it's mostly theory with ideas on how to put it into practice during work.

Get feedback on things your SDRs wish they could get trained on. If you're welcoming and approachable, they'll be honest with you. Then you have to decide if you want to do group training or 1-1 sessions.

FeedTheKids

Politicker

Solutions Consultant

I recommend staying consistent with doing "qualifying leads" training sessions. But other than that, don't waste new reps time. Why burn through 2 wks with BS training?

My opinion- Too much BS training courses and material for SDRs/BDRs... Qualify the lead, build some value/interest, maybe price qualify (depending on the space your in), handoff to shady sales guy to demo/close.

Get them learning the product so they can confidently speak on calls or respond to emails.

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sunshine

Best Team In The World

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