TheColdCaller

Sales Manager

Has anyone ever heard of a Negative Commission?

Yesterday I had a negative commission on my statement. Straight up taking some money away from me so I would have made more not getting the order. Granted, it was not very much, but the principal is what really set me off. Nothing in my contract nor have I ever had conversations about this with my boss before. Long story short we had one job that the company quoted wrong (not me) and the company lost a little money. I immediately asked my boss via email there was an error for this project and he said there wasn't. Minutes later I confronted him and he walked it all back while putting the commission to what it should have been. In my mind it is about the principal, not the money. If I start giving an inch they will take a mile. It's not like I get extra commission when the project goes well LOL. Has anyone experienced this before?

💰 Compensation

25 comments

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antiASKHOLE

Tycoon

Bravado's Resident Asshole

That is called a Clawback, and yes it's common. It's shitty that they didn't at least give you a heads up first though.

CadenceCombat

Tycoon

Account Executive

👆

oldcloser

Arsonist

💀

Clawbacks or chargebacks are thing. But this sounds like the deal wasn't profitable due to someone else's error and they grabbed money from you? No, I've never heard of this. This is a management/process problem. You were absolutely right to lose your mind if that what happened.
fuqqin bean counters

TheColdCaller

Opinionated

Sales Manager

@oldcloser This had nothing to do with me. We have jobs that do well and some that don't it is the nature of the business. What surprised me was that they this move was pulled out of nowhere. I've been at the company for 5+ years.

oldcloser

Arsonist

💀

Yeah... that's how it read to me. The new ways to nitpick sales never stop. Glad you got your refund.

lowhangersalesbanger

Executive

Director of Sales

I had a job fuck me on $7000 in commission because of a backoffice error. I never got the money but I get the frustration.
Unfortunately clawbacks are a part of life. Just be grateful you don't work on a draw

TheColdCaller

Opinionated

Sales Manager

7K! That's awful. Your story might keep me up tonight. Jeez.

lowhangersalesbanger

Executive

Director of Sales

Fortunately at the time it was a drop in the bucket. If that happened today I would lose my mind over it.

Juancallclose

Catalyst

Director

I could make 700k a year and I'd still fight for 7k,

Sunbunny31

Politicker

Sr Sales Executive 🐰

Since Fenderbaum missed this one, I need to do the dirty work.
It's "principle".
HOWEVER - it affects your principal, so it's actually a pretty nifty typo.
Sorry it happened through no fault of yours. I am glad you got it walked back. I'd just say lesson learned - if you're able to triple check the quotes done by the team, that would be my suggestion. Trust nothing and nobody.

CuriousFox

WR Officer

🦊

😎

Fenderbaum

Politicker

Retired Choirboy🪕

Kosta_Konfucius

Politicker

Sales Rep

Clawbacks are a normal part of the sales role

HVACexpert

Politicker

sales engineer

Yep, I have a few of these myself

Pachacuti

Politicker

They call me Daddy, Sales Daddy

I see that Clawbacks have been explained, so I won't do that.

The unfortunate reality is that even when someone else makes the mistake, the sales person suffers. So you need to question everything and make sure its 100% accurate before its sent to the client. You own the account, right?! So the buck stops with you.

TheColdCaller

Opinionated

Sales Manager

I agree to an extent. I think we are getting a little sideways here. This was an internal issue that I could not have prevented. It was by no means and end of the world job because he have dozens of other projects with the same customer. They just decided it was in their best interest to deduct from me out of left field.

Diablo

Politicker

Sr. AE

We have a section about clawback mentioned in the employment contract.

butwhy

Politicker

Solutions Engineer

One of the ONLY things I like about being on consumption right now is knowing it is almost impossible to suffer a clawback. Those things fucking suuuucckkk.

FoodForSales

Politicker

good to confront them but it doesn't seem like healthy practice.

TheColdCaller

Opinionated

Sales Manager

No kidding-it was either that or get walked all over

Justatitle

Big Shot

Account Executive

is it a clawback from a churned deal?

TheColdCaller

Opinionated

Sales Manager

Nope! We still have the customer. We had about 10 different deals with them and they decided out of the blue to try and give me negative commission for one of them. It had to do with internal incompetence, but not sales related.

Justatitle

Big Shot

Account Executive

gloves are off then

snafu_sales

Catalyst

SaaS Sales

Clawbacks or deals being unwound are common but I have only seen that when you have been paid on something that then is changed - I can't understand why any company would make up any sales losses by having their employees pay for a contract.

Did you get ANY positive commission on it?

Kinonez

Celebrated Contributor

War Room Enthusiast

I’ve seen it in some companies before but honestly it’s not worth sticking around in those environments. Run!

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TheColdCaller

Has anyone ever heard of a Negative Commission?

25 comments

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