Background was in customer service prior to joining sales. Anytime I had to call customer service lines I would complete the survey, positively elevate etc. bc that job is ROUGH. Now on the sales side and in a role that has vendors trying to use me as a sales channel, I often find myself leaving my brethren's cold outreach unanswered, brushed off, or even taking an appointment knowing I can't/won't buy.
Interested to see where everyone stands on this and even just reflecting here realize I could do a better job helping my people out!
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