SADNESS11 profile picture
SADNESS11 profile picture

SADNESS11

Account Executive

Fire Starter
Contributor
Good Citizen

How are you using ChatGPT?

Hey all, with ChatGPT's outage today I thought it'd be a good time to post this question. Obviously there's been a lot of talk about the pros/cons of ChatGPT for the sales profession. I have a colleague who's been using it for account research (i.e. tell me about XYZ Company's initiatives), summarizing action items from calls, persona-specific messaging, product questions, and more.


Curious to see what this community thinks. How are you using ChatGPT as part of your sales process?

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Pachacuti
Politicker
5
They call me Daddy, Sales Daddy
I have used to to answer emails, rfps, and even in presentation I did at a conference last week.

For the conference I posed several questions to ChatGPT and did a bunch of cut/pastes into slides to drive home certain points.
DungeonsNDemos
Big Shot
0
Rolling 20's all day
How did you have it answer RFPs?
Pachacuti
Politicker
2
They call me Daddy, Sales Daddy
The solutions I sell are VERY technical. Sometimes ChatGPT provides a better explanation in laymanโ€™s terms.
CuriousFox
WR Officer
5
๐ŸฆŠ
I didn't even know there was an outage so that alone should tell you what I think ๐Ÿคทโ€โ™€๏ธ
jefe
Arsonist
4
๐Ÿ
Haven't used it at all.
poweredbycaffeine
WR Lieutenant
3
โ˜•๏ธ
No. I donโ€™t use it beyond creating templates for new ideas.

Unless you are paying for Plus, the data is dead as of late 2021. Any updated information about the world is unlikely to be up to date.
HVACexpert
Politicker
1
sales engineer
Oh thatโ€™s weird I didnโ€™t know it wasnโ€™t up to date? I feel like they could affect responses ?
poweredbycaffeine
WR Lieutenant
1
โ˜•๏ธ
It doesnโ€™t know who the current CTO of the company who created it isโ€ฆthe date after which it does not search is September 2021.
SalesIsBliss
Good Citizen
0
AE
the newer data is updated only for the paid version.
that's a bummer
antiASKHOLE
Tycoon
2
Bravado's Resident Asshole
I'm not
Fenderbaum
Politicker
2
Retired Choirboy๐Ÿช•
I have used it only once for possible book titles here in the WR.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
Have only dipped my toe in. Plan to use it when I get writer's block, but that hasn't happened yet. Good thing it didn't happen today!
Space_Ghost20
Valued Contributor
2
Account Executive
I use it to ask stupid questions to see what kind of responses it gives.
Gasty
Notable Contributor
2
War Room Community Manager
A friend used it very recently to clear his mandatory security training at work (MCQs). 80% accuracy. Not bad at all.
BTQ
Politicker
2
Account Manager
Iโ€™ve dabbled with it for templates but thatโ€™s about it. Obviously I edit them
punishedlad
Tycoon
1
Business Development Team Lead
I simply do not.
Kosta_Konfucius
Politicker
1
Sales Rep
I use it a decent amount. Filling out performance questions, building a new prospecting template, finding possible headaches for certain personas.

Its a good quick resource, especially when ever sales template that gets passed around is a novel
Diablo
Politicker
1
Sr. AE
Not using it, I feel I will become more lazy
oldcloser
Arsonist
1
๐Ÿ’€
I built a 5 part โ€œeducationalโ€ cold prospecting sequence with it. My solution is also technical so it served that purpose well without much editing. The second part of this sequence is โ€œinspire.โ€ It failed miserably. So, itโ€™s got a place in some places for me.
detectivegibbles
Politicker
1
Sales Director
I've played with it but I'm too stupid to know how to use it efficiently versus picking up the phone.
RandyLahey
Politicker
1
Account Executive
It's an interesting but very limited tool.

An author I like was testing it out, and he basically asked if it knew when it was confident about what it was saying or full of shit.

It answered that it did not have the capacity to differentiate.

Sadly I think ChatGPT will be unleashing a tsunami of misinformation, that which is already plaguing our societies.
SportsSalesGuy
Tycoon
1
Enterprise Account Executive
I have it build me cadences/sequences to put into Outreach/Salesloft, etc.

I also use it to create more specific messaging.

Have not used it for account planning and finding initiatives and market trends but will do that in the future for sure!
Maximas
Tycoon
0
Senior Sales Executive
Never tried it so far, need to install a VPN to use it where I live. โœ‹
GDO
Politicker
0
BDM
I'm still hesitant to see how I could use it.
SalesIsBliss
Good Citizen
0
AE
give it a try now, you will be surprised.
charlescarmichael
Good Citizen
0
Senior Sales Engineer
I donโ€™t use it currently, but hereโ€™s chatgptโ€™s answer to my question โ€œexplain how salespeople can use chatgpt?โ€

Salespeople can use ChatGPT in several ways to improve their sales process and increase their chances of success:

Lead Generation: Salespeople can use ChatGPT to generate leads by integrating it into their website or social media channels. ChatGPT can be used to engage with website visitors or social media followers, answer their questions, and provide them with relevant information about products or services, which can help to generate leads.
Qualifying Leads: ChatGPT can help salespeople to qualify leads by asking a series of questions to determine if a potential customer is a good fit for their product or service. This can help to save time and resources by focusing only on leads that are more likely to convert.
Sales Support: ChatGPT can provide salespeople with support during the sales process by answering frequently asked questions, providing product information, and guiding customers through the buying process. This can help to reduce the workload of salespeople and improve the overall customer experience.
Customer Retention: ChatGPT can be used to improve customer retention by providing customers with support and assistance after they have made a purchase. ChatGPT can help to answer questions, provide technical support, and offer advice, which can help to build customer loyalty and encourage repeat business.
Overall, salespeople can use ChatGPT to automate parts of the sales process, improve customer engagement, and increase the chances of success. However, it's important to note that ChatGPT should not be used as a replacement for human interaction, but rather as a complementary tool to enhance the sales process.
SalesIsBliss
Good Citizen
0
AE
I find it easy to summarize the website or ask specific questions about the structure.

A few questions I use are like this

- can you summarize <website> on what they do
-can you share information about <department> leadership at this company

You will be surprised at how much valuable this info is.

try it out https://chat.openai.com/ if you haven't yet

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