TennisandSales profile picture
TennisandSales profile picture

TennisandSales

Head Of Sales

Politicker
Acclaimed Answer
Executive
+9

Legal finding a NEW way to F*&# up my deal......

so im at that stage of the MSA negotiation where there are only a few small things left to agree on, and the layers want to have a meeting instead of more redlines.


i love when we can do this since it always moves faster.


So i have my one legal contact and the prospect has their legal person and 4 other ppl on the call.


I really cant do anything on this call since its all about agreeing on legal language.


and what does my legal person do?


fucking, no shows.


no heads up,


no message,


just doesnt show up.


when I messaged her after she just says "so sorry can we find time tomorrow?"


what.the.fuck

๐Ÿฐ War Stories
๐Ÿ“ˆ Closing
โš–๏ธ Legal
19

38 comments

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CuriousFox
WR Officer
7
๐ŸฆŠ
Your legal? Have you told your manager and director?
TennisandSales
Politicker
2
Head Of Sales
yes! my leagal person! like wth??

And my boss is on vacation already but he texted me later in the day and i told him and he said "really? thats not like her". then wanted to make sure it was rescheduled.

thats it.

I know he really likes this lawyer so im sure nothing will really happen but.....๐Ÿ™ƒ
CuriousFox
WR Officer
1
๐ŸฆŠ
Yeesh
Sunbunny31
Politicker
4
Sr Sales Executive ๐Ÿฐ
To the customer: Iโ€™m so sorry, she had a last minute emergency. Can we reschedule?

To the lawyer: let her know you made an excuse so youโ€™re covered. Get the meeting scheduled. Then find out what happened (maybe it really was an emergency) and either let it go, or take it to your manager for help so it doesnโ€™t happen again.
Pachacuti
Politicker
3
They call me Daddy, Sales Daddy
This, and copy everyone above the legal person to let them know she screwed up and almost cost the company the deal.
TennisandSales
Politicker
1
Head Of Sales
haha this is agressive!
TennisandSales
Politicker
1
Head Of Sales
for sure!! thankfully i got the call rescheduled to this morning, so that was super lucky. i would be way more upset if that wasnt able to happen.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
I, for one, want to know how it goes. Good luck!
TennisandSales
Politicker
0
Head Of Sales
Thanks! good news, the meeting happened today and my lawyer showed up!

no we still have one issue to try and figure out but the deal is not in jeopardy because of her mistake yesterday thankfully!
UserNotFound
Politicker
3
Account Executive
I would lose my mind. Other people making ME look disrespectful if my customers time and money makes me fucking irate.
TennisandSales
Politicker
1
Head Of Sales
10000% i knew if i tried to talk to her yesterday i would just loose my shit. lets hope the call goes well today so ill be in a good mood.
antiASKHOLE
Tycoon
3
Bravado's Resident Asshole
WHAT A DICK! What was their excuse?
TennisandSales
Politicker
1
Head Of Sales
i havnt gotten one yet ๐Ÿคฆโ€โ™‚๏ธ
antiASKHOLE
Tycoon
1
Bravado's Resident Asshole
well, go give em a mushroom slap and get that shit done. That is BS man. hopefully, this doesn't lose you the deal/
TennisandSales
Politicker
0
Head Of Sales
i dont think it will, and if we had to wait till after thanksgiving to reschedule the meeting I would be much more upset.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
Report back when you do. Every so often, it is a true emergency. But that said, glad you got things rescheduled!
LordOfWar
Tycoon
3
Blow it up
That is some grade A bullshit. I would have held the meeting, made an excuse for them and stood over their desk as they accepted the terms I drafted during that meeting.
TennisandSales
Politicker
2
Head Of Sales
haha I TRIED THAT!.....well, kinda.

i wanted to talk about the terms we were redlining but their lawyer said she would not talk about them without our lawyer present......so that was annoying.
but i did hold the meeting and try to make progress. just....no REAL progress was made.
LordOfWar
Tycoon
3
Blow it up
Damn, so close too. Lawyers are honestly the worst, I'm so glad when I can keep them out of the deal.
TennisandSales
Politicker
1
Head Of Sales
I wish i could!! but every contract i sell will ALWAYS have to involve the laywers and its terrible haha
LordOfWar
Tycoon
3
Blow it up
That sounds like a nightmare. Any chance of creating a boilerplate draft that can solve 80% of the issues?
TennisandSales
Politicker
1
Head Of Sales
im working on that actually. At least a cover page of like "just a heads up! dont ask us for XYZ we will shoot it down!"

What i have seen in the last few months are issues with limitations of liability, what state the contract will be governed by, and Indemnification.
LordOfWar
Tycoon
2
Blow it up
Good plan, I'm always a fan of laying out hard-line positions at the start to avoid entrenchment later. I try to include some generic stuff in the T&Cs of my quotes so it is all there in writing from the get-go.

This also speaks to openness during the discovery and quoting phase. I've ended up in projects where we look back and realized we should have charged more due to the higher-than-expected complexity or demands. When you try to adjust for the next round the customer is always taken aback by the price jump.
TennisandSales
Politicker
1
Head Of Sales
oh yeah thats a great point. i have not had to do that yet!
Kosta_Konfucius
Politicker
2
Sales Rep
Was it only legal from the clients side? Hopefully there werenโ€™t any decision makers on the call!!
TennisandSales
Politicker
1
Head Of Sales
it was all the decision makers and their legal team.....and me. fucking brutal.
Diablo
Politicker
2
Sr. AE
This is a very bad impression and irresponsible behaviour irrespective of the deal size.
TennisandSales
Politicker
0
Head Of Sales
1000% agree. i couldn't believe this happened!
HappyGilmore
Politicker
2
Account Executive
Holy f that's infuriating. What a mess-up by her.
TennisandSales
Politicker
0
Head Of Sales
seriously. never seen this happen before! and especially from legal! if anyone is going to f up and be late/miss a meeting I would have bet that it would be me! ๐Ÿ˜‚
DPRM
Politicker
1
Ms Sales :)
It happened to me once, it doesn't feel pleasant, especially because throughout the meeting they look at you as the one who failed to comply. The next day I raised hell in the legal area, it didn't help anything (but it felt good).. I'm sorry that happened to you
TennisandSales
Politicker
1
Head Of Sales
i like that you realized it didnt help anything but that it still felt good haha!

The only saving grace for me was that there were 2 topics i needed to talk through with the committee that were not legal related that we ironed out. so it was not a complete fail/waste of time but forsure NOT the main point of the call haha
ChumpChange
Politicker
1
Channel Manager
Negative Ghost Rider. Incredibly unprofessional unless there was an underlying reason for not attending. Even if that was the case... communication and coordination are key. When you do speak to your legal resource... immediately set the expectation that they HAVE TO COORDINATE to prevent these types of situations. No-shows are deal killers.
TennisandSales
Politicker
0
Head Of Sales
totally agree! and when we had the meeting today and we debriefed after she never even mentioned it.
ThatNewAE
Big Shot
1
Account Executive - Mid enterprise
Wait. Your legal person does not show up?
Wow. That's some amount of irresponsibility I hope I never get to witness.
Dude you need to escalate this shit to your superior or whoever is her superior. This is just so not done!!!!
TennisandSales
Politicker
0
Head Of Sales
totally agree and I let me COO know about it (who is my boss)
DungeonsNDemos
Big Shot
1
Rolling 20's all day
Fuuuuuuck that I'd be so pissed
CadenceCombat
Tycoon
0
Account Executive
Yikes. Sorry to hear it.

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