Not to state the obvious, but man, sales is tough.
One day you feel you are nailing calls, figuring stuff out internally and finally feeling that you are having a breakthrough.
And then the next day, you have customers telling you what is wrong with your product, threatening to leave for a competitor and being combative like no other.
Had to post this because I made the mistake today of telling a customer, after being chewed out about our product, that she should go to a competitor. I think my quote was "be my guest"
So to those ending their year right now or just beginning one, just know you are not alone!
(First time posting, maybe not the place, but have loved reading through the content)
SOMETIMES telling them to go to the competitor is the total RIGHT call.
I hope for your sake this was one of them haha
It just feels that at times customers get offended when we say that
"You don't want me! ugh"