SDR to AE

Well I pushed myself and landed a new job in SaaS for a great company as a SMB AE - moving up as an SDR in my prior role. Stoked.


To all my AEs out there, what advice would you offer a new B2B Account Executive transitioning from the SDR role? Anything you wish you had known then or would have helped you out when starting a closing role?

๐ŸŽˆ Mentorship
โ˜๏ธ Software Tech
๐Ÿค˜ Personal Growth
20
GingerBarbarian
Opinionated
17
Lead Sales
Imagine being the best hunter in your village. You are great at going out into the wilderness, tracking animals, and coming back with meat. Imagine you are so good at it that the village mayor says you are going to be promoted to fisherman.

If that does not make sense to you, congrats, it makes no sense to me either. Yet this is the career path that many salespeople have.

SDRs are like hunters. They go out into the wilderness and try to make something from virtually nothing. AEs are like fishermen. They are responsible for reeling in from a stocked pond. SDRs stock the lake for AEs in a way.

Don't expect all the techniques you learned as an SDR to translate. I would highly suggest reading The Challenger Sale by Matthew Dixon. It will help give you a different mindset when talking to prospects as opposed to a "book the appointment" style role.
Sunbunny31
Politicker
4
Sr Sales Executive ๐Ÿฐ
Really great analogy here.
poweredbycaffeine
WR Lieutenant
10
โ˜•๏ธ
Inputs are no longer your targets. Outputs are the only things that truly count. 100 bad cold calls as an SDR? No biggie. 100 bad cold calls as an AE? Thatโ€™s a day or two wasted and an opp or two you canโ€™t add into your funnel.

Get very good at planning your activity and curating your prospect data.
TennisandSales
Politicker
3
Head Of Sales
it was much harder for me to break out of this mind set than I thought it would be when I became an AE. Especially if the product has a low price, its easy to still fall into the "dial for dollars" trap.
GingerBarbarian
Opinionated
4
Lead Sales
I totally get this. Most SDR managers run their teams like KPI factories. It is all about outbound call counting and appointment setting as opposed to revenue. If that behavior is constantly rewarded, it becomes pretty strongly conditioned in your mind
TennisandSales
Politicker
6
Head Of Sales
there is a difference between knowing what your product does, and being able to connect it to what problems it solves.

step 1. understand your product
step 2. really understand what your customer does, and how they do things BEFORE they use your product.

if you can do THAT, than you will have better discovery and higher close rate. most SDRs dont really need to know step 2 super well.
Maximas
Tycoon
0
Senior Sales Executive
I second this!
Sunbunny31
Politicker
4
Sr Sales Executive ๐Ÿฐ
Add to pbc: try not to get happy ears. Not every less is a good opportunity. Really understand why your product/solution, why now?
TennisandSales
Politicker
2
Head Of Sales
great point! my career would have advanced much faster if I had been able to avoid the happy ears.....
Coffeesforclosers
Notable Contributor
1
Director Sales and Market Development
Don't think prospecting stops cause you're an AE. Keep prospecting no matter what and you'll be successful.
SalesinSeattle
Valued Contributor
1
Account Executive
Develop your relationship skills. People buy from those they like and trust, all other things roughly equal. Know your product/service's value, I.e what difference it makes for the client at a business level as well as what kinds of personal wins it can deliver for your contacts, as you'll need both to help win your deals.
TheColdestColdCall
Executive
1
Enterprise Account Executive
A few things I eventually learned:

Your talk tracks are all about framing the conversation. Your weaknesses become your strengths, and your strengths become your differentiators. Ask to learn from the best who are smooth and have conviction in what they speak.

There are major steps in every deal (discovery, technical discovery, demo, etc etc) but itโ€™s what you do between those steps that is the thing margin that wins you the deal.

Fail quickly - fail fast. You will only learn to spot your own gaps in thinking this way. An after action report always gleans new insights.

You canโ€™t fake caring - if you genuinely believe in your product and care about the value it delivers. Every line of questioning should be driving to what the prospect cares about. They will sense that you give a shit and you canโ€™t fake that.

I have more but youโ€™ll just have to find out on your own ๐Ÿ˜‰
1
General Labor Supervisor
Always know your position responsibilities before you begin! That's a win-win!
MattClark
Executive
1
Senior CyberSecurity Consultant
Keep prospecting every day. Once you lose that muscle memory itโ€™s really hard to convince yourself to go back and do it again.

More than that, youโ€™re a problem solver now, not an appointment setter. Your company will likely measure on tight metrics, but your mission shouldnโ€™t change. Customer first attitude. Find the gap between current and future state, assess whether itโ€™s worth what youโ€™re charging to solve it, move forward or move on. You need to get really good at understanding your specific solutions strengths and where you have the highest win percentagesโ€ฆput your energy into those opps. Flip side, know when youโ€™re in a fight you wonโ€™t win and expend less energy there, no matter how big the payday โ€œcouldโ€ be.
oldfashioned
Fire Starter
0
Account Executive
great advice - thank you!
Joel23
Good Citizen
0
Community Manager
Congrats!
cw95
Politicker
0
Sales Development Lead
Depending on com plans, you can earn way more when not an AE. Build yourself up to a senior SDR etc and move on. Learn the hard parts and be ready to join a commercial company as an AE.
Darkstar
Good Citizen
-5
Account Executive
It's not too late to find a fun career that is not soul-sucking.
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