thatsmyaccount

Sales Director

Will your organization accept an uncapped limitation of liability clause?

I've never worked for a software company that will accept an uncapped limitation of liability. Every prospect/customer asks for it and their legal team always swears that every other vendor gives this to them. Is this a BS claim? Take my poll below:

Will your organization accept an uncapped limitation of liability?

Attached poll

Yes, we do it all of the time No, never Only if the deal/customer is big enough

*Voting in this poll no longer yields commission.

📈 Closing

7 comments

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Justatitle

Big Shot

Account Executive

There’s no insurance company out there that will offer uncapped liability at least not that I know of so if a company does that it is putting them at serious risk and worse case scenario they could be bankrupt

thatsmyaccount

Sales Director

Exactly why it's a crazy ask. Usually just slows things down.

Diablo

Politicker

Sr. AE

Me too feel the same

slaydie

Big Shot

Account Executive

I've never had someone ask me for this before so I am not too sure. Interested to understand what it means exactly if you can explain to this newb?

thatsmyaccount

Sales Director

It can mean a lot of things. In the software sales context it usually means if there's a data breach and the software you sold them is involved they're entitled to compensation for the resulting damages. An uncapped LOL would mean your customer has a blank check to cover anything they can define as a damage due to the breach.

slaydie

Big Shot

Account Executive

Yikes!! Appreciate the clarification! Thankfully none of my clients have ever requested this. I don't think my legal team would be down at all

CuriousFox

WR Officer

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thatsmyaccount

Will your organization accept an uncapped limitation of liability clause?

Will your organization accept an uncapped limitation of liability?

7 comments

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