Fun2baround

SDR

Anyone sell a service? Not SaaS. Looking for your experience and any advice.

Presently SDR for an established SaaS company. Looking at moving to a Jr. Executive position with an IT Service company. I have no experience selling a service, but the money is really inviting. Anyone have any advice on selling a service or pros and cons?

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UserNotFound

Politicker

Account Executive

I sold for an MSP for years, as with anything- it's precarious. You have to make sure that the team you're selling can back up your claims about their capabilities.

Especially in tech, expect to spend a significant amount of time running interference on how engineers word things and interact with your customers. However, the money is there and the need is there. No business should be going without an MSP these days- cybersec is a pretty easy and fun sell!

Fun2baround

Good Citizen

SDR

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srm27

VP, Channel Sales

@Fun2baround typically sales roles are more lucrative however they also come with more risk. When signing up for a sales role, you are signing up to deliver a specific revenue number - most sales quotas are not easily attainable. The question becomes do you prefer to be a part of the sales process without being responsible for the overall number with greater job security? Or do you prefer to potentially have less job security but way more opportunity for growth both professionally and financially.

Fun2baround

Good Citizen

SDR

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Captain_Q

Arsonist

Sr. Account Executive

I currently sell for a VoIP company and partner with A LOT of MSPs. As long as they train you well so you know enough to be dangerous while selling, then you'll be in good shape. It's nice because it's a reoccurring revenue model, so residuals should be good.

If you can bridge the gap between sales and engineers, you'll be very valuable.

Agreed though, EVERYONE should have an MSP these days.

Good luck!

Fun2baround

Good Citizen

SDR

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CaneWolf

Politicker

Call me what you want, just sign the damn contract

Yep, previously on the software side, now in the services. Some of these organizations can be really bad at selling but good at delivery or vice versa. You really need to do your homework there.

Commission percentage is usually lower as well because the revenue isn't recurring.

Also, look at how broad the offering is. Oddly, it's possible you're going to have a tougher time booking meetings (I'm assuming prospecting will be a big part of the role) the broader the offering because there are so many possible things to say.

Fun2baround

Good Citizen

SDR

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TheRealPezDog

Notable Contributor

Account Manager

Good question. Make sure your services team knows what the fuck they are doing or it's YOU that will look like the asshole. It's definitely a sales role where 'managing expectations' is part of the sales process.

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Fun2baround

Anyone sell a service? Not SaaS. Looking for your experience and any advice.

9 comments

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