Gong vs Chorus

evaluating for a small but growing team. any thoughts on which and why? I'm split.


Gong or Chorus

Attached poll
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๐Ÿ— Sales Enablement
โ˜๏ธ Software Tech
13
antiASKHOLE
Tycoon
7
Bravado's Resident Asshole
sooo. the real question is... CULT vs not?
Avon
Politicker
3
Senior Account Executive
Gong is a cool tool if its not used as spyware to micromanage. Unfortunately thats how my company uses it. I've used Chorus at a different job. Same features with worse UI basically.
CuriousFox
WR Officer
2
๐ŸฆŠ
They are all spy tools. Those of us who've been around know. ๐Ÿ’ฏ
CuriousFox
WR Officer
2
๐ŸฆŠ
Neither
Sunbunny31
Politicker
3
Sr Sales Executive ๐Ÿฐ
We have Chorus, and it can be helpful for transcription. We also have Teams, which does the same thing, but can't be accessed by management in case they need to review. Ostensibly, we are using it for two things: transcription and easier capture of notes and follow up, but also in case things go sideways downroad and we have to sort out who said what so we are able to clearly sort out any issues.

I've not used Gong, and wouldn't expect it to be a tool for my AE group.
jefe
Arsonist
1
๐Ÿ
Management should be able to access Teams - sounds like your admin hasn't set things up properly.

I actually like the Teams transcription.

Side note: Watching the real time captioning when having a meeting that features a foreign language is so damn entertaining. I was working with a Czech company and our partner in that country kept having asides. Looked like cold war code - 'maple nipple top' stuck out in my memory.
CuriousFox
WR Officer
1
๐ŸฆŠ
The transcriptions are meaningless when you have a thick accent. FYI.

ETA: I have a thick accent. I spent more time correcting the transcription than I did recording the damn thing.

I can't stand the whining folks. Knock it off.
jefe
Arsonist
2
๐Ÿ
Where is the neither option?!
TennisandSales
Politicker
2
Head Of Sales
chorus jus cus i hate the Gong energy/vide/ cult energy ๐Ÿ˜‚
DungeonsNDemos
Big Shot
2
Rolling 20's all day
I dislike the Gong culture, but I DO like their product.
UrAssIsSaaS
Arsonist
1
SaaS Eater
Stick a fork in my eye
Gasty
Notable Contributor
1
War Room Community Manager
Wingman
AnchorPoint
Politicker
0
Business Coach
How does either fit your plan?
Pachacuti
Politicker
0
They call me Daddy, Sales Daddy
neither
YoursTruly
Politicker
-1
Account Executive (SaaS)
Gong is the most over priced, over rated software that companies buy.
12
Members only

Gong or Chorus?

Question
32
What sales recording/enablement do you use?
54% gong.io
10% chorus.ai
14% others
22% none
166 people voted
8

Gong, Chorus, Refract -- I have a damn PHD in this

Advice
9