Just be a nice person on calls

I'm convinced that a key way to have productive meetings internally and externally is to just be a nice person to talk to. 

like have a personality,be curious and don't be a corporate robot. 

I've found if I'm able to "pattern interupt" with a story or something that's just kinda real ppl relax and it seems to help. 

ex: 

"hey tennis how's the day going?" 

me: "oh it's going great Bob, but not as good as my daughter. she just found out we are going to have chick fill a for lunch and she is running around SUPER pumped" 

instead of just saying:

"oh it's a good day! everything is going well!"

having kids is an easy one cus they are always doing something wild.