voyr

Director Account Management

Personal Narrative

Quick to fire…

Fellow savages,

AE here with 15+ years experience in Account Management and Sales. less than 120 days into new role that has 0 previous sales function.

Recently faced friction with sales manager who only wanted to see dial numbers go up and had no strategic direction or thought process to who we are selling to. Week over week my dials went up and more importantly my total call time - showing I wasn't calling and hangin up to ramp up dial numbers.

I got blindsided with termination, no discussion on performance, no PIP, no walk through on what number they wanted to see. zilch. only metric was total number of touches per week, which was always met.

Given, I had one deal in pipe, but believe me when we walked in to a blank slate of ZERO sales function. Other sales reps have similar performance but played the dial and drop game to pump up "touches."

I know lots of context missing... but what are the Savage's thoughts on a "boss" cleaning house rather than be questioned?

15

21 comment

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oldcloser

Arsonist

11

💀

Good cop:
His head will be on the same block next, not soon enough, but he’ll get his. For you, this op will drift into the distant past and fall off your resume, if it ever made it. They did you a favor.

Bad cop:
How is it possible to only have 1 deal in the pipe after 120 days. I gotta think a capable seller could get more than that selling pungent farts to people with methane allergies.

braintank

Politicker

11

Enterprise Account Executive

Other bad cop: someone with 15 years experience shouldn't be measured on daily call metrics

GDO

Politicker

3

BDM

Thanks!!

CuriousFox

WR Officer

2

🦊

📣📣📣

voyr

Contributor

2

Director Account Management

I’ll agree that should’ve had more in the pipe, and can add more context (maybe just to vent) zero inbound, no marketing, empty pipe, no ICP, no product market fit, new CRM, no playbook, no processes, and a v1.0 service catalog built by non-sales leaders. Spent 1/3 - 1/2 of those 120 days building, configuring, writing, testing, evaluating, networking, and laying the foundation for higher $ engagements than this company has ever done. Ok, maybe I’m a little butthurt 🤣

oldcloser

Arsonist

5

💀

I don’t blame you. If the only thing you could reach for was a call number as an indicator of any success, they’re phocus phukked. That just can’t possibly last.
This kind of incompetence is more and more common. Sorry you had to meet it.

oldcloser

Arsonist

2

💀

Big fan of your handle, if that helps any. A good honest rant sometimes helps, too. Welcome to the WR, friend. You’ll get through this.

pirate

Big Shot

3

🦜☠️ Account Executive

1 deal in the pipeline after 4 months in the role and hitting all the call metrics? Like I'm in a same boat that I'm building a new territory...had nothing to start with. And so I created a bunch of opportunities of accounts I am targeting so whom are you networking with, writing to... All pre qualified. Then I started qualifying. Then repeat. I've created insane amounts of pipeline every month. Like you have to show how you're getting there. First month ok enjoy the role but 4 months in? But yeah I agree that quick to fire bit and that they should have talked to you first... Good luck in the jib hunt!

voyr

Contributor

3

Director Account Management

I can agree with that. I was up for a good grind to get the pipe flowing … I had a good idea of what we were getting into and that was part of the excitement.

oldcloser

Arsonist

4

💀

Been seduced myself. Sometime one must just take a shot.

Pachacuti

Politicker

7

They call me Daddy, Sales Daddy

Sorry this happened to you. Poor managers use lame metrics.

Only thing I can say is that you probably are dodging a bullet here. It’s a toxic environment. Move on quickly and be successful wherever you land.

jefe

Arsonist

2

🍁

Lazy management. And I agree with the second point - you'll be better off elsewhere.

Kosta_Konfucius

Politicker

4

Sales Rep

Really sorry to hear that, but it seems like that place isnt the best

braintank

Politicker

3

Enterprise Account Executive

Sorry you got let go, but long term it's for the best. Sounds like a horrible culture.

3

Retired Sales Professional

It is unfortunate that this has happen to you. This is a clear sign in my opinion of a person who should not be managing anyone. A manager should show empathy and try to get to root of the problem by asking probing questions and finding solutions. Maybe he is being looked at by his managment for dial ups and when someone doesn't shows progress he uses them to save his own behind. I know that prospecting and cold calling is part of the game but metrics on dail ups alone should not be the reason for letting someone go after they have showed an increase in the very metric that managment is focused on. I think it has more to do with the friction.

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

This sounds like a horrible set up from the start. Honestly sounds like you dodged a bullet.
Out of curiosity, how did your pipeline compare to others? Is everyone in the same boat (few deals/light pipe)?

voyr

Contributor

1

Director Account Management

Similar pipe as other AEs. 🤷 No one leading the pack yet.

Sunbunny31

Politicker

1

Sr Sales Executive 🐰

They’re doing something very wrong.

Justatitle

Big Shot

1

Account Executive

it's been a cold hard sales world for the past 1.5 years...

palmtrees

Valued Contributor

1

Account Executive

Doesn't seem like a great place to be from the touches. Sounds like a favor, honestly.

10XQLA

Politicker

1

Medical Sales Assassin

It's bullshit, not a company with integrity, they did you a favor keep your head up!!!

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