Any outreach power users?

A few weeks back I saw someone make a post about how in outreach they do conditional tasks as part of a sequence. Say the prospect clicks a link in an email then it progresses them to a different step in the sequence than if they don't click a link.


I tried finding the post again to ask the person about how they do this but no luck.


Does anyone on here have any tips for how they do something similar? Essentially my goal is to set it up so that if someone views an email it immediately bumps them to a call task, if they do not continue in the sequence like normal until they reach the regularly scheduled call task.


Someone on here has to be an outreach guru who knows how to do this. I've heard of people doing it before, but I can't figure out how.

🔎 Prospecting
👑 Sales Strategy
💌 Cold Emailing
8
Gasty
Notable Contributor
3
War Room Community Manager
I want this in SalesLoft. If someone tells me this exists in Outreach, BYE BYE SALESLOFT !!!!
NotCreativeEnough
Big Shot
0
Professional Day Ruiner
I THINK it does. I know you can have conditional triggers for different steps in outreach. I'm not sure its possible to do it the way I want to though.
ismellcoffee
Personal Narrative
1
SVP
You may want to look at the sequence settings - there are a few conditional changes you can make that might suit your need. I think there's a checkbox for something like what you are talking about in the same place as the settings for what to do if you get an OOTO response. I have another idea if that doesn't work.Last year I was able to do something like what you are suggesting in Outreach by creating separate sequences and using triggers to remove from primary sequence and move to secondary sequence based on similar update criteria.

We no longer use Outreach, we are using Hubspot now so this is all from memory - YMMV.Hope it helps.
jefe
Arsonist
2
🍁
Sounds cool, but we use Apollo.io
TennisandSales
Politicker
1
Head Of Sales
wow yeah this is the sort of thing I wish i had. sounds like a great idea.
DefaultSalesDude
Executive
1
Director
My company just got SalesLoft. I expected trigger/rules based options. There are none. Plus it’s too many clicks to get to each cadence you want and you can’t manipulate column and fields and such.
Kosta_Konfucius
Politicker
0
Sales Rep
Thats huge!
DungeonsNDemos
Big Shot
1
Rolling 20's all day
Please link the post if you find it
Error32
Politicker
0
ISR
my dad was in sales my whole life. I never understood why he and my mom always wanted to do cruises for our family vacations as opposed to other options.
3

Best tool for cold outreach

Discussion
7
5

Outreach vs Salesloft

Question
8
Which is better?
48% Salesloft
52% Outreach
63 people voted
7

Pre-conference outreach

Question
9