pirate

🦜☠️ Account Executive

Air conversational AI Instagram reel

So you don't have to click the link:

Came across a reel on Instagram on how: "AI can now take full 5-40 minute long sales and customer service calls that sound like a human"

Website is air.ai. They're probably looking for a buyer or investments.

Video has a guy who's interested in buying a Tesla interact with conversational AI.

I haven't come across AI that could handle a spoken conversation. For me it seems super awkward still. And I think it will struggle for a few years with accents and technologies... What do you think?

https://www.instagram.com/reel/CuzSfEvu7dn/?igshid=MzRlODBiNWFlZA== calebmaddix on Instagram A post shared by Maddix (@calebmaddix)

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17 comments

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Cordray

Opinionated

Account Executive

That pause when it’s trying to figure out what’s going on is gross. Better than some of the vendors that have fake keyboard typing though

As someone who works in this space, I wouldn’t worry about it. This would be classified as an autodialer, which isn’t going to work for outbound sales calls. They’re very rarely used for anything other than service calls anymore, and the technology is heavily regulated. Huge costs for non compliance as well.

Secondly, it’s all scripted based off the intents, so you’d have to map for almost every possibility. It won’t be able to handle multiple questions in one ask or unplanned questions. Also, it’s gonna be expensive and ROI is going to be hard to prove to CROs because customer adoption is going to be key. Is it actually going to boost sales? Probably not anytime soon

pirate

Big Shot

🦜☠️ Account Executive

This is very helpful thank you. I feel better after reading this.
Regulation must be huge. I wouldn't want to talk to AI if I could talk to the human.
I agree that it's probably good few years until it would face any real adoption

Diablo

Politicker

Sr. AE

I saw this a few days back and was amazed.

pirate

Big Shot

🦜☠️ Account Executive

Yeah I hadn't seen this before

Justatitle

Big Shot

Account Executive

Meh, much meh

antiASKHOLE

Tycoon

Bravado's Resident Asshole

taking away the human interaction removes value and understanding. It's not that great.

pirate

Big Shot

🦜☠️ Account Executive

Yeah. Although rep using AI to enhance the conversation... Could work?

CuriousFox

WR Officer

🦊

😒

Maximas

Tycoon

Senior Sales Executive

So, Now Mr. AI is getting damn serious to take away our jobs, and it has already just started with the recruitment team.Let's see who's next, hopefully NOT us:)

pirate

Big Shot

🦜☠️ Account Executive

It really creeps me out sometimes how AI is creeping into everything possible

Sunbunny31

Politicker

Sr Sales Executive 🐰

Soon it will be bots talking to bots and having meaningless conversation with each other.

pirate

Big Shot

🦜☠️ Account Executive

It's all a bit wild

Sunbunny31

Politicker

Sr Sales Executive 🐰

It’s kind of already like that for social media engagement, with the suggested phrases for a post response. Taking all thought or actual engagement out of the mix, making everything shallower and much less meaningful, let alone memorable.

braintank

Politicker

Enterprise Account Executive

This is not that impressive

pirate

Big Shot

🦜☠️ Account Executive

Creeps me out still

WillyWonka

Contributor

Senior Director of Sales

I've been following this kid Caleb Maddix for years now. I can't get a read on how full of shit he is. His dad, Matt Maddix, is on social media and is a total religious wack job. It's definitely a rabbit hole.

pirate

Big Shot

🦜☠️ Account Executive

Oh okay! Thanks for sharing. Religious people sometimes have almost cult like following about them so it's good to have knowledge of that

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pirate

Air conversational AI Instagram reel

17 comments

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