happytobehere profile picture
happytobehere profile picture

happytobehere

Head of Partnerships

Opinionated
Contributor
Good Citizen

Are Emojis in sales emails appropriate?

I like using emojis because I feel like it sets my emails apart from the rest in their inbox. However, I also understand how this can be perceived as informal and unprofessional. What do you think?

Emojis in emails?

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13 comments

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Rallier
Politicker
3
SDR Manager and Consultant
It really just depends who you are sending it to. Sending to old people that work in finance? Probably not. Younger marketing managers working in tech, probably fine.
happytobehere
Opinionated
0
Head of Partnerships
agreed. Now is there an appropriate time to start using them with the qualified individuals? throw one in on the first email? or, wait until after the relationship is established through a phone/video call? 
Rallier
Politicker
2
SDR Manager and Consultant
I'd definitely wait until you have a relationship 
BmajoR
Arsonist
2
Account Executive
Cold outreach, hell no. It can be useful for warm prospects but its dependent on who you're talking to - know your audience. 
CuriousFox
WR Officer
2
🦊
Sometimes.

For example, I had to calm down a client today because our warehouse is behind. I sent her a response with one strategically heart emoji.

She's happy with me now.
BigCheese
Notorious Answer
2
Agency Recruiter
By definition, I don't think it's professional, but unprofessional isn't always negative.

I would never send in cold emails, and wouldn't ever be the first to send one., but if one is sent to me and the rapport is right, sure I'll mirror it. 
slaydie
Big Shot
1
Account Executive
I never use them but I'm not opposed to them. I put :) smileys in my emails when I am writing sometimes with prospects I have developed a relationship with which is kind of similar
looper1010
Celebrated Contributor
1
Solutions Specialist
No at the beginning.  It depends on the rapport and their age group.
NoSuperhero
Politicker
1
BDR LEAD
I want to hear out the reasons why emojis are seen as unproffesional?

For me it shows we're human, I mean don't drown an email with them but I used them in Linkedin and sometimes even in emails, depending on the message. 


We sometimes share memes hahahaha why not if its relevant?
paddy
WR Officer
1
Director of Business Development
Only if they're rocket ships 🚀 🚀 🚀 🚀

This way they know you're extra vigorous
GDO
Politicker
1
BDM
Depends on the receiver and your own personality 
DustFrog
Catalyst
1
Business Development Manager
If that's the first (or first couple) of emails you're sending, fuck off with the emojis. If you have a relationship, and the vibe is right (or they do it first), then go for it. Just beware it probably won't close the deal, but it might kill it.
Entcloser
Member
0
Enterprise Account Executive
If they open the emoji door first, yes. Otherwise, never.

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Emojis in emails
46% Get with the times boomer, YES
37% Keep it Classy, NO
17% I’m just here to get points for commission
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