Saleswithsingh
Client ghosted you after contract has been sent. What would you do in this situation?
11
I would go to Bravado WR and post a question about it with
𝐦𝐨𝐫𝐞 𝐝𝐞𝐭𝐚𝐢𝐥𝐬
𝐦𝐨𝐫𝐞 𝐝𝐞𝐭𝐚𝐢𝐥𝐬
man, if you are this hilarious and helpful on here, I can only imagine how you are with some additional liquid courage.
I drink to make my prospects i̶n̶t̶e̶r̶e̶s̶t̶e̶d̶ interesting
hahahah!!!!!! and also take your place of work off your title.
Use the search bar via the web. Tons of threads on this.
I would check the search bar because this has been discussed no less than 652 times on here.
1. Use the search bar.
2. Stop writing posts that are only a title with NOTHING in the description.
3. Read the (war) room.
2. Stop writing posts that are only a title with NOTHING in the description.
3. Read the (war) room.
Without knowing what your business and sales cycles are like; before you sent the contract did you know from your prospect who’d be signing, if your champion had approval to move forward and the signer had approval to spend, what the paper process is , who’s involved, and how long it would take, if they had budget, a timeframe for final signature, a mutually agreed reason why it HAS to be signed by X date, and, importantly, before you sent the contract a placeholder meeting booked a few days out with your champion to touch base on progress and take care of any blockers?
All of this, yes.
Hit them with the “seems like this is no longer a priority, feel free to reach out if it changes.”
Have a drink and forget about it
Have a drink and forget about it
“Did I lose you?”
In the subject line email
Nothing in the email body
In the subject line email
Nothing in the email body
Is this really works?
I get a 80-90% response rate
if you could give a few more details that would be great.
In general this come back to a discovery issue. When they get a contract and ghost, that means
1. they are just price shopping you and are just trying to get the lowest price because they dont believe you have a unique situation.
2. They like YOU but dont have enough urgency to make a decision now.
3. they were really just exploring this idea and had no intention to buy.
i believe all of these can be solved / uncovered durring good discovery. not just on one call but through out the process.
In general this come back to a discovery issue. When they get a contract and ghost, that means
1. they are just price shopping you and are just trying to get the lowest price because they dont believe you have a unique situation.
2. They like YOU but dont have enough urgency to make a decision now.
3. they were really just exploring this idea and had no intention to buy.
i believe all of these can be solved / uncovered durring good discovery. not just on one call but through out the process.
But for real.. we need details to see why they "ghosted" you
Keep reminding and asking them.
Follow up a few different ways. If you think they're ghosting on purpose, you can try something cheeky like directly addressing the ghosting.
A trick I like is voiding the DocuSign then sending an email saying “Hi X, the DocuSign link expired. Were you still wanting to proceed? If you are, let me know and I’ll resend.”
I would let them be for a while, and send out a "Is everything okay?" text probably.
Weird that they have the patience to negotiate and then ghost after seeing contract. :/ Weird but is common.
Weird that they have the patience to negotiate and then ghost after seeing contract. :/ Weird but is common.
These situations sometimes give sleepless nights.
Happened, Nothing could be done, He Ghosted me everywhere 😂
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