Real confidence- the kind that says when I bring them into a deal, they'll 100% add value, solve, or even get a deal done. The kind where you know that second voice is going to smooth over a rough spot in a deal or a conflict with an employee. Total trust.
I had one in the broadcast radio business 23 years ago who had that touch. He knew me well enough to give me enough rope to hang myself but always had the answer when my best thinking wasn't good enough. This kind of leadership has disappeared in the KPI ERA.
"There are no such things as people problems. People problems are process problems. And process problems are management problems."
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