How long does it take for your company to create a SOW and who is responsible?

I've seen this vary between companies. Some the SE is responsible, otheres there are services teams or implementation was responsible. In your experience, for enterprise deals, how long did the SOW process take, who created it, and did it hold up MSA/Order form and commercials or done in tandem?

๐Ÿ‘‘ Sales Strategy
โ˜๏ธ Software Tech
10
Filth
Politicker
4
Live Filthy or Die Clean
SOWs at my org start with a sales person (or a support ticket) go to development for scoping and hour of work attachment - then it goes back to the sales person to add the hourly rate (some have contracted rates different than standard) and then it goes to the client/prospect to review and approve.


This process can be as quick as 4 days (doesn't mean the work is) or go multiple months if the dev team needs to dig for more information to define the work or if it requires partner collaboration. All depends on the ask and the complexity and how far the ask is from standard current function.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
Pretty close to our process too. Some are definitely quicker than others, but none terribly long unless the customer cannot participate in the scoping right away. That can delay things.
jefe
Arsonist
2
๐Ÿ
Similar to us too. With the right scoping and requirements gathering the actual doc can be built relatively quickly, but getting all the information together can be an endeavour.
SalesBeast
Politicker
2
Sales Leader
2 days typically and is done by the PM team.
Justatitle
Big Shot
2
Account Executive
SOWs in a previous life were managed by operations and legal because it usually meant it was for a larger customer and there were going to be 15 rounds of redlines to get the deal signed.
0
Senior Enterprise Account Executive
We have legal in place because we signed the parent to a separate deal, but agreed they will redline the SOW. Determining if it can be compressed into 6 weeks or if I should expect 2-3 months.
Justatitle
Big Shot
1
Account Executive
thats really on their legal and yours agreeing to terms.
oldcloser
Arsonist
0
๐Ÿ’€
Right- but no way it should take months to get it out the door.
Kosta_Konfucius
Politicker
2
Sales Rep
Laywer approved template, i fill in the blanks and get it approved by the team in a couple days before sending to clients.
Beans
Big Shot
1
Enterprise Account Executive
We have a standard that is modular based on the services selected, I cannot imagine having to byuild from scratch for every opp.
CuriousFox
WR Officer
2
๐ŸฆŠ
That makes my brain ache.
oldcloser
Arsonist
0
๐Ÿ’€
Really depends on the complexity of the project. Are you getting asked to do it all with the guardrails out of your wheelhouse?
0
Senior Enterprise Account Executive
No, but SE is claiming it may take 2-3 months and Iโ€™m trying to compress it. Client thinks it can be faster and executives are trying to finalize agreement ASAP.
oldcloser
Arsonist
1
๐Ÿ’€
Opportunity to shine, homie. Grab an old one. Gotta be an example lying on a shared drive somewhere, no? If you know where the pieces are and how they fit, plug'em in. If you need words to fill space, this is what ChatGPT is good for... maybe the only thing, but it's helpful. If you can get it most of the way there and leave blanks for them to fill in, you're a hero.
Without deep tech specs how dafuq does a SOW take months?
TheEnglishMajor
Opinionated
0
Account Executive
Few companies ago we had a draft one that was up to the AE to customize and get approved by the implementation team
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