sempergumbyy

Account Executive

I think my Sales Manager is hiding and hoarding leads. Please Help!

I believe my sales manager is hiding and hoarding leads from us and sending them to herself and one other senior Director:

We made a HUGE splash at one of the biggest trade shows in the world compiling hundred and hundreds of qualified leads.

Then our Sales Manager goes on to say there are no leads.

Conversation as followed:

Rep on the weekly Revenue Call:

Rep: “ Have there been any inbound leads since the show - and if so how are those being dessiminated amongst the team?”

Manager: “ We have no inbound leads. Will update team if something changes.

Rep then calls Marketing Manager to confirm:

Rep: “Hey our Sales Manager just said there are no leads”

Marketing Manager: “ I’ve sent her 557 MQL qualified leads over a month ago…hmmm it looks like they’ve mostly been assigned to &&$&@$ and not the reps in there respected territories that’s odd…let me look into that”

Marketing Manager then call Sales Manager to investigate:

Marketing Manager : “ Hi just checking in to see how those leads I sent over were working out - would love some feedback.

Sales Manager: “Going great! Divided them evenly amongst the team and seeing good traction…”

Sales Manger scratches his head.

Later to find out sales manager has been sitting on these leads assigned them all to them and one other person and have been working them themselves.

the other 2 reps are 2 months in and hungry to start selling and working the leads they worked so hard to help generate for the team at the show.

I feel betrayed. What should I do?

😂 Sales Humor

😤 Conflict Resolution

22

37 comments

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CadenceCombat

Tycoon

12

Account Executive

This is why you cannot have anyone on a sales team in a leadership position that is tasked with anything else other than managing their team.

It’s a massive conflict of interest and this shit will happen every time. Not necessarily as blatant but they will give themselves an edge to the detriment of their team.

Pachacuti

Politicker

4

They call me Daddy, Sales Daddy

I have never been a fan of the “player/coach” model and I’m in that right now.

saaskicker

Celebrated Contributor

2

Enterprise AE

yep

oldcloser

Arsonist

7

💀

CEO, VP - whoever holds those marketing purse strings. I guarantee you 557 MQLs didn't come free.

Then go to HR. Your boss is playing favorites at least. If they're earning commission on those deals, you've got a manager who is competing with you head to head for income. There is no way that's sustainable.

Scream. Scream loudly.

Edit: Formatting. What happened to the formatting around here?

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

Don't try editing, the dreaded <br> will show up.

oldcloser

Arsonist

4

💀

<br>
</br>
<button onclick="makeBravadoExplode()">Click me</button>

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

NOT THAT LINE OF CODE!

CuriousFox

WR Officer

3

🦊

MY EYES

Gasty

Notable Contributor

0

War Room Community Manager

Pachacuti

Politicker

6

They call me Daddy, Sales Daddy

Go above the SM. ***Now*** This is one case where I highly advise you to do NOT keep your head down. 500+ leads and they haven't been handed out? And she's keeping them for herself?! She's monumentally stupid to think she'd get away with it for any period of time.
Get a meeting NOW with the head of marketing and head of sales - make it public.

poweredbycaffeine

WR Lieutenant

4

☕️

This. Sound the bullshit alarm. Louder!

braintank

Politicker

3

Enterprise Account Executive

Yeah, I don't get her keeping them for herself. Is she a player coach?

Pachacuti

Politicker

2

They call me Daddy, Sales Daddy

yah, that must be the case because otherwise the leads won't do her any good.

sempergumbyy

Executive

2

Account Executive

Yes she sells and is the sales manager

Pachacuti

Politicker

2

They call me Daddy, Sales Daddy

there you go. She's hoarding and cherry picking. And she lied about it (hope you documented that in writing). Raise it up to your company leadership.

BmajoR

Arsonist

6

Account Executive

Call the police. Straight to jail.

sketchysales

Politicker

5

Sales Manager

.

AdventuresinBeerSelling

Member

0

Account Executive

Do not pass go, Do not collect $200

FoodForSales

Politicker

5

AE

>500 leads? how is she hiding them from everyone?

detectivegibbles

Politicker

4

Sales Director

Make sure you have ALLLLL of this in writing when you go to higher ups.

You have a case. Go get yours.

Diablo

Politicker

4

Sr. AE

Dude its 500+ take it to one/two level up.. Wondering why this is being asked now and not a month back

sempergumbyy

Executive

4

Account Executive

We were kept in the dark of how the leads were being complied and deseminated as reps. Our task collect leads meet people generate conversations, hand info over to marketing to compile and put into our Salesforce. Nothing happened.

Diablo

Politicker

1

Sr. AE

Feel bad for you, I would just escalate. All the best!

pirate

Big Shot

3

🦜☠️ Account Executive

What the hell honestly

CPTAmerica

Opinionated

3

President/CRO

Wow, you gotta speak up. Don't know your org so not sure who to talk to but someone higher up for sure.

sempergumbyy

Executive

3

Account Executive

Asking the Group - how would everyone approach the first step to solving this problem. My first gut instinct is to have a professional conversation about my frustrations to her directly. If nothing changes there then go up

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

While I appreciate your willingness to directly tackle this, how do you think this conversation is going to go?
This is someone who has lied to you and your colleagues and the marketing manager about what is going on. I just really wonder what benefit there is going to be.

sempergumbyy

Executive

2

Account Executive

Ok course of action do you recommended? Sir and do nothing?

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

Nope, definitely go above. You found it odd that there were no leads from the show. The marketing manager confirmed there were many. Yet not one got distributed to you or your peers. And there were HUNDREDS. You need to report this. Just not to your manager, I’m sorry.

Maximas

Tycoon

2

Senior Sales Executive

Damn that's a very odd scenario and a dishonest SM definitely,I would request an immediate removal from her team based on what she did and confirm that you feel so demotivated by her action once realizing that the hard work your team made went in vain!

oldcloser

Arsonist

2

💀

Triple spaces on mobile- No spaces on desktop. Who is the manager?!

lowhangersalesbanger

Executive

2

Director of Sales

Part of why I left my last company was this sort of stuff. The management (which I was a part of) had to work as individual contributors as well. Talk about perverse incentives to fuck over a team.

SoccerandSales

Big Shot

2

Account Executive

Go straight to the top, they are setting you up for failure when a sales manager should only be focused on making their team successful.

Justatitle

Big Shot

1

Account Executive

Does the sales manager carry a number? If yes that is a huge problem.

sempergumbyy

Executive

1

Account Executive

Yes

Salessense

0

AE

Happening to me now....

sempergumbyy

Executive

1

Account Executive

Damn sorry bro

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