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wHaTyAgOtCoOkInG
Catalyst
0
Solution Consultant
It hurts my soul when a CSM says "My client"ย 
wHaTyAgOtCoOkInG
Catalyst
0
Solution Consultant
I'm kidding of course, but I feel as though CSM's don't respect the hustle of sales. Sure many sales don't respect the skill of CSM. Certainly a chicken and egg situation.
Smithy
Politicker
0
Director of Sales
Do you think calling them customer success manager influences that perception?ย 

if they were still called account managers, IMO, they would not be as ill revered as they are.ย 
Soiboi
Politicker
0
Account Executive, EIAS/Compliance
AE rolled up into CSM/Expand + Netnewย 

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Client brags about success, client doesnโ€™t have the budget

Discussion
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