futurememoir

Account Executive

Account Managers: before taking a job, where can I review product ratings & market fit

As an AM, it will most likely be smooth sailing if it is not only a good product but also one that is in demand.

I am applying to jobs right now and I am scared that some of these products are buggy which will have complaining customers who will not renew.

What is the best website to check for product quality or customer reviews? One of Repvue's ratings is "Product - Market Fit" but I'd say only a small percentage of companies are even on there.

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Sunbunny31

Politicker

Sr Sales Executive 🐰

You can check sites like G2, Trust Radius, Gartner, and see what you get. Check Forrester.

CuriousFox

WR Officer

🦊

RepVue and Glassdoor for employee reviews. Take it with a grain of salt though.

antiASKHOLE

Tycoon

Bravado's Resident Asshole

My go-tos for sure

Sunbunny31

Politicker

Sr Sales Executive 🐰

Like anything else - crowd sourced opinion can be just that - opinion.

DungeonsNDemos

Big Shot

Rolling 20's all day

G2 and Gartner are where I've traditionally looked

futurememoir

Fire Starter

Account Executive

Which Gartner and/or Forrester tool would be the best for this?
Also, looks expensive. Wish there was a free version.

Sunbunny31

Politicker

Sr Sales Executive 🐰

When you are interviewing, you want to find the Gartner report or Forrester WAVE for the product you're considering selling.
So most companies will have a screen capture of the chart showing their position, if they're high, and a link to register and see the full report. That screenshot, though, can tell you volumes about where the company is. If a company doesn't have one, check their competitors, because if they aren't putting it on their website for whatever reason, their competition might have.
You'll have to do this on a company by company basis, but it's free, public, and you can get an idea of how analysts view the product/solution in relationship to whatever else is out there.

futurememoir

Fire Starter

Account Executive

Cvent is the company I will be interview with.
For Gartner, did you mean the peer insights?https://www.gartner.com/reviews/market/event-technology-platforms/vendor/cvent
When I googled Gartner report + Cvent nothing else really came up.
I googled Forrester Wave + Cvent and this industry report came up but you have to pay $300 https://www.forrester.com/report/the-b2b-event-management-technology-landscape-q4-2022/RES178534?ref_search=0_1676067486472

Sunbunny31

Politicker

Sr Sales Executive 🐰

So out of curiosity, I Googled "Cvent competitors" and clicked on the first one, and found a matrix right away but the URL is too ugly to copy here. G2 seems to have comparisons there as well: https://www.g2.com/compare/cvent-vs-vfairsAnd TrustRadius: https://www.trustradius.com/products/cvent-event-management/competitors
What I'd do is go to the competition websites and see if they've posted a snap of Gartner there (free). Nobody buys the full analyst report; they want the ratings and a matrix of where each company lands.

Gasty

Notable Contributor

War Room Community Manager

https://bravado.co/salaries/

Coastal_crusher

Politicker

Sales Director

Depends what you are selling..is it SaaS?

Some options:
Second Gartner big time @Sunbunny31
Capterra or G2
Google “your product Reddit” - I have found some good insight and actual objections/ compétitive intelligence from r/sysadmin. It’s great to uncover candid feedback from people that actually use your product and what they think about it

futurememoir

Fire Starter

Account Executive

Which Gartner tool would be the best for this?
Also, looks expensive. Wish there was a free version.

Coastal_crusher

Politicker

Sales Director

Just look up gartner peer reviews

Diablo

Politicker

Sr. AE

I prefer G2, Trust Radius and competitors website where they compare vs.

saaskicker

Celebrated Contributor

Enterprise AE

Read the case studies on the campany websites.- how many are there?- how old are they?- are the companies still growing? in business? cool logos?- does the company have customers speak at their events?
yes this is marketing material, but if a company can pump out nice case studies it means the product is working & customers are talking about it

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futurememoir

Account Managers: before taking a job, where can I review product ratings & market fit

15 comments

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