12

Customer Hasn't Paid us - Follow up

Discussion
14
18
Members only

Customer hasnt paid us for 3 years.....

Advice
34
How would you advise the CEO to handle this?
28% take the L since its our fault and not ask for payment.
38% Ask for the customer to pay the past due balance up front.
23% Allow the customer to pay the past due balance over a number of years
11% something else?
71 people voted
5

Churn accounted for

Question
6
11

Renewal comp for AE

Question
18
10

Viabilityโ€ฆWhere are you at?

Question
17
6

Account Managers - How many accounts do you manage and what size/ARR?

Question
9
5

Account Managers: before taking a job, where can I review product ratings & market fit

Question
15
5

Account Managers: Quota comparison

Question
5
36
Members only

Chat GPT

Question
32
22
Members only

Renewal % for quota?

Question
35
what is your renewal % quota?
22% 50-70%
21% 70-85%
26% 85-100%
31% its not a % its an actual $$ amount and ill share it in the comments
87 people voted
9

Renewal Commission %?

Question
20
7

Is holding REN commissions normal?

Question
12
19
Members only

Pricing discounts

Question
23
How much do you normally discount in a deal?
65% 0 - 15%
28% 16 - 30%
6% 30 - 50%
2% 50%+
105 people voted
11

Renewals... 10%, 7% or 5%?

Question
17