Anyone start as first sales person then successfully grow sales team?

Hi warriors! I am looking for advice....not to give it! I joined a smaller company as the first sales hire, did very well, and was promoted to growing and scaling the sales team. I am finding it extremely challenging. (Surprise) Anyone with similar experience up for sharing any tips, advice, things they wish they knew when they started? My biggest issue is reps performing well for periods then crapping out big time.


Some of the things I specifically am struggling with:

  • Scaling sales team and revenue without dependable and growing lead flow / demand (that shouldn't be all on me, right?)
  • Making sales training / onboarding more efficient
  • My sales reps are not seasoned due to hiring budgets
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7
poweredbycaffeine
WR Lieutenant
7
โ˜•๏ธ
Was 5th employee as head of sales, grew to team of 3 AEs, BDR, and helped stage CS team.

Whatโ€™s your forecasting cadence, 1:1 cadence, and alignment with leadership on specific and realistic growth goals?

Are your AEs also first time reps, or are they seasoned?

Do you have PMF and a solid sales process that is documented and easy to train on/refer to?
CuriousFox
WR Officer
6
๐ŸฆŠ
Are you prepared for Jehovah's return?
poweredbycaffeine
WR Lieutenant
3
โ˜•๏ธ
Lmao I am at a loss for this comment.
CuriousFox
WR Officer
4
๐ŸฆŠ
My work here is done ๐ŸฆŠ
oldcloser
Arsonist
3
๐Ÿ’€
Most polite way I've ever seen anyone say you're fuqqed.
poweredbycaffeine
WR Lieutenant
2
โ˜•๏ธ
Is this like the super fuck you of โ€œbless your heartโ€?
oldcloser
Arsonist
2
๐Ÿ’€
lol - Yeah. I think so.
CuriousFox
WR Officer
3
๐ŸฆŠ
Only if you grab your pearls.
salesleader123
Fire Starter
1
sales director
lol ok let me go cry alone under my desk, thanks
oldcloser
Arsonist
1
๐Ÿ’€
delegate! Get someone else under your desk!
Diablo
Politicker
5
Sr. AE
Is your business seasonal? If everyoneโ€™s not performing at the same time, there could be some common issues. Did you find that out.

Adding more context will get you better responses
salesleader123
Fire Starter
4
sales director
Thanks for the tip, added some more!
oldcloser
Arsonist
3
๐Ÿ’€
Do you know when a new hire turns ROI? Get the data. Understand it. Then improve it. You have to start with a real benchmark.

If new hires turn ROI at 90 days, you need to be able to answer this.
What, specifically, do I need to do to get it to 30?

Onboarding is going to be most of it. You need a reliable onboard program that has a predictable outcome. If you've got no help in HR or L&D you have some long hours in front of you. Refine the onboarding. Set refresher training for your people so YOU aren't buried with questions all day.

Ask one of your more tenured sellers to build a deck. Let them do it once you've approved content. Write down all of the questions you get all day and answer them in writing. Post the answers in a central place. Give it a name. Build that into a playbook. Get your people used to looking there.

You need a process you can lean on. Hardest part of the gig.

Good luck!
salesleader123
Fire Starter
1
sales director
This is helpful, thank you!
oldcloser
Arsonist
1
๐Ÿ’€
Sure. You gotta claw your way outta that shitstorm to avoid the prolonged stink. It's small company common and a ton of work. You'll be most glad and that much more valuable in your seat once you've done it.
HVACexpert
Politicker
1
sales engineer
Define โ€œcrapping outโ€? How long specifically are they successful for? What industries do you call on?
salesleader123
Fire Starter
1
sales director
My first two AEs were 90% or 100%+ to target for 8 to 9 months before starting to miss targets. One left for health reasons. The other one's performance has been on / off Q4 and Q1. We provide marketing services and sell into pretty diverse industries - e-comm, SaaS, health / wellness to name a few
Meetingboy22
Good Citizen
1
bdr manager
What does your hiring process look like?
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