Cold/Warm calls have been a constant conversation lately, so I asked Bravado AI to chime in... and found it very interesting how many start with questions.
Doesn't opening up the conversation with a question also open the door to ending the conversation? They answered the phone, so they already made the decision that they "have time" and "can be interrupted"... so isn't the opening the time to earn the opportunity to continue with a strong positioning statement followed closely with a relevant unique value proposition?
Thoughts?
19 comments