odavarb

Sales

dialing from HubSpot showing as Spam

Greetings sales savages, hoping ya'll can help me. My team cold calls from our HubSpot account. We've noticed recently our calls are showing up on caller ID as SPAM or SPAM LIKELY. How can we address this? Thanks so much.

📞 Cold Calling

💽 CRM

24 comments

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FinanceEngineer

Politicker

Sr Director, sales and partnerships

Yes, Hubspot jail is a term for a reason.

oldcloser

Arsonist

💀

This is new, common and something that your org will not be able to fix with a Hubspot number. You've got to use a company owned and paid for number that will now need to be verified with the carriers. 10DLC verification is the thing. Hubspot doesn't do it. There are 3rd parties that do. I've found that Salesmsg.com does a fast job with this, and their platform integrates with Hubspot.

Not shilling. Swear. Not affiliated with either. This is what I did to solve this issue... which.. is a bitch.

Sunbunny31

Politicker

Sr Sales Executive 🐰

Oh no - my turn to correct your grammar - their, not they’re.

I’m going to figure you’re using speech to text, and it’s lousy at picking the correct homophone.

oldcloser

Arsonist

💀

I’m just sloppy, not brain dead. Edited 🤷🏻‍♂️😁

lowhangersalesbanger

Executive

Director of Sales

Careful. This comment seems homophonic to me

CuriousFox

WR Officer

🦊

Call from an actual phone?

odavarb

Fire Starter

Sales

trying to avoid that, we use our call library for training, tracking KPI's

Retired Sales Professional

👍👍

jefe

Arsonist

🍁

I don't have an answer and I'd be pretty annoyed being in your shoes, BUT I also can't blame carriers for labelling it as such.
It's probably being recognized as coming from a dialer, which is often spam/scam. This is likely the easiest/cheapest way to filter out potential spam calls.
Hopefully someone has a workaround for him.

braintank

Politicker

Enterprise Account Executive

Can you port your personal number over? Not sure if that'll help.

Space_Ghost20

Valued Contributor

Account Executive

Company I last worked at used RingDNA and it was always coming up as spam/spam likely. We weren't even cold calling. Also didn't matter if I was using local presence or not.

wolfofmiami

Opinionated

🐺

Ik with other dialers i've used there's a setting you can change the caller ID in how it shows up, so either a custom one with the company name or the reps name, or use geo area code and just play around with it

Phillip_J_Fry

Opinionated

Director of Revenue

Having the same issue with SalesLoft at the moment.

Kosta_Konfucius

Politicker

Sales Rep

Call off your cell

odavarb

Fire Starter

Sales

trying to avoid that, we use our call library for training, tracking KPI's

Kosta_Konfucius

Politicker

Sales Rep

It comes down to the lesser of two evils, going through these systems make it efficient and scalable. However, more likely to be marked as spam, leading to less pick ups

BTQ

Politicker

Account Manager

Change your number often. We change our numbers every monday but we are using apollo. I found using a local dialer prevents me from ending up in spam too.

Retired Sales Professional

You can go back to using this good old fashion communication device.

Beans

Big Shot

Enterprise Account Executive

Are you using the local dialer option?

SoccerandSales

Big Shot

Account Executive

I am sure there are some long winded answers to solve the root of the problem, but can your team just call from their cell and take notes on the result?

odavarb

Fire Starter

Sales

trying to avoid that, we use our call library for training, tracking KPI's

GDO

Politicker

BDM

I always use my real phone. if possible I'd do that

PhlipOut

Politicker

Account Executive

we are spam.

ChumpChange

Politicker

Channel Manager

Use a Google Phone number.

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odavarb

dialing from HubSpot showing as Spam

24 comments

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