Gyro25 profile picture
Gyro25 profile picture

Gyro25

Account Executive

Notorious Answer
Politicker
Acclaimed Answer
+8

Do you use small talk on your Friday calls?

Any of that "Got any fun plans for the weekend?" or chit chat? Or do you build rapport in the other ways?

Do you use small talk/chit chat

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🎈 Mentorship
📞 Cold Calling
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16 comments

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paddy
WR Officer
5
Director of Business Development
I usually start off the small talk by asking weird questions. "So Bill, thanks for joining. How's your wife? Impending divorce coming?"
Clients absolutely love it.
Gyro25
Notorious Answer
0
Account Executive
Loll that's hilarious, idk if I'd go  that far on a straight up cold call though. 
paddy
WR Officer
2
Director of Business Development
Well of course. This strategy is better for planned meetings. I wouldn't try to make small talk on a cold call.
ChicagoCloser1717
Politicker
0
New Business Development Representative
I think you should start out rather by asking them to list their sexual history. Stronger lead in.
SlinginSoftware
Politicker
2
Account Executive
Generally, I don't but I'm trying REAL hard.

Covering Canada, the first 5-10 min of the call is almost always small talk, asking about family, etc... Personally, I want to get on the call, scope the project out and figure out next steps so we can be done early. I'm adapting though!
Gyro25
Notorious Answer
1
Account Executive
So Canada happens to be where a good third of my calls go. I actually had some good banter with a CEO in Vancouver the other day.

Dude still hasn't accepted my Demo invite, but nbd I'll just send him some poutine as a parting gift along with some Timmy's ey. I try to read the room, Canadians are somewhere between "fuck you" and "hey, how you doing buddy?". Trying to learn to be on the latter. 
slaydie
Big Shot
1
Account Executive
haha funny that ya'll mention Canada. Definitely think there is a difference between Canada and the US. I do more small talk with the Canadians where I find Americans just want to get to business.
Gyro25
Notorious Answer
1
Account Executive
I agree. I think Canadians are cool. I was calling a bunch of people on Canada day and thinking to myself "wtf are these Canadians doing not picking up the damn phone". Till I saw a Google post about Canada day and that day I learned Canadians have a day for Canada. The more you know. 
slaydie
Big Shot
0
Account Executive
hahaha and thats the beauty of selling into different countries, you get more holidays
detectivegibbles
Politicker
1
Sales Director
Show some personality. If the guy on the other end is all business, mimic it but always lighten the mood. People like humans. 
happytobehere
Opinionated
1
Head of Partnerships
I think small talk makes everything go more smoothly. It gets awkward when it’s all business, we are all human beings after all. If it was always strictly numbers robots could easily take our place and save companies lots of $$ 😂
Blackwargreymon
Politicker
1
MDR
Show some personality. If the guy on the other end is all business, mimic it but always lighten the mood. People like humans. 
ChicagoCloser1717
Politicker
0
New Business Development Representative
Always build rapport. Especially Midwestern/Southern customers I have found usually appreciate it. Then when you ask for a close you are more of a friend asking than just their salesman
GDO
Politicker
0
BDM
I small talk every day of the week 😅
CuriousFox
WR Officer
0
🦊
Nah. I just get to the point. Saves time.
MR.StretchISR
Politicker
0
ISR
Absolutely take some time to unwind. Go for a hike, watch TV, cook something. Relax!

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