BillyHoyle profile picture
BillyHoyle profile picture

BillyHoyle

Senior Account Executive

Tycoon
Politicker
Big Shot
+9

Enterprise SaaS Leveraging True AI

I know that it's early days with this, but I've been finding myself curious about the B2B applications of generative AI. I know certain SaaS orgs have been throwing AI around as a buzz word for the last 5 years, but I'm wondering if anyone has seen any organizations truly leveraging AI in a pretty cool way.

☁️ Software Tech
15

22 comments

Sort by:
Pachacuti
Politicker
3
They call me Daddy, Sales Daddy
True AI currently is a mix of good search technology, comprehensive FAQ lists, and ever-evolving algorithms.
My company sells an SaaS AI product which is what I described above. Its pretty cool what it can do, but its not as powerful as something like Chat GPT.
If you're looking for a sales technology stack, I think we're a bit off from that still. But I could be wrong.
DalJigsaw
Contributor
0
Business Development and Account Manager
What company if you don’t mind sharing? Are you hiring please? Thanks! :)
Pachacuti
Politicker
1
They call me Daddy, Sales Daddy
Sorry, we’re not hiring atm.
DalJigsaw
Contributor
0
Business Development and Account Manager
Thank you for the quick reply. May I get the name of the company at least? :) - unless you’re willing to consider perhaps your LinkedIn and I can follow you for updates? Thank you!
Pachacuti
Politicker
1
They call me Daddy, Sales Daddy
Sorry, I highly prize my anonymity here.
DalJigsaw
Contributor
0
Business Development and Account Manager
Well respected. Thank you!
DungeonsNDemos
Big Shot
3
Rolling 20's all day
Until AI can call someone for me, my position is not dead yet.
I've not seen any of my coworkers put AI into practice well yet
DalJigsaw
Contributor
1
Business Development and Account Manager
We’ve used Levender.ai for emails but not enough utilization. If a start-up can build on top of ChatGPT with a voice extension that would enable so many smaller and mid size firms to adapt if the cost is not high. Sales people will still be needed for complex sales. Not sure what that would look like. Thoughts anyone? Thanks!
Sunbunny31
Politicker
0
Sr Sales Executive 🐰
I'm not thrilled about any of this. Knowing how challenging just getting through a phone tree is when you have any question that falls *just* outside what has been anticipated, I'm not bullish on AI running anything. I'm visualizing a world where we end up with AI doing the outbounding, but reaching AI for the reception, because who wants to answer their own phone, and decisions either being made that are inappropriate, or no decisions getting to the right people because there's an AI layer on both sides.
Sunbunny31
Politicker
3
Sr Sales Executive 🐰
I'd tell you what we do with it, but then I'd have to kill you. ;)
Actually, in my company, AI is extremely helpful, and we've been using it for some time now. It does provide tremendous value to our customers.
Gasty
Notable Contributor
3
War Room Community Manager
In my last firm, our "AI Engine" was basically a bunch of college freshers, playing around with data in the morning and smoking pot in the evening.
I'm waiting for B2B SaaS orgs to integrate with ChatGPT and come up with their own unique versions of embedded AI in their application. That's the only I see it happening for now, at least.

ps: not an expert
Sunbunny31
Politicker
0
Sr Sales Executive 🐰
That...is a great visual.
Maximas
Tycoon
2
Senior Sales Executive
I would say Open AI!
RandyLahey
Politicker
1
Account Executive
Have you ever heard of Coveo? A few friends of mine work there. It's basically advanced indexing/querying that is leveraged further by AI.
Interesting but super complicated product to sell, with a complex sales cycle to boot.
nomdeguerre
Executive
1
Account executive
The vast majority of companies claiming to have an AI solution do not. In many cases it’s nothing but a marketing term imo.
Groundskeep
Personal Narrative
1
Sales Development Representative
Def a gimmick. Unless you are meeting with technical teams and truly understand how your solution is harness real-time and episodic data, then cleansing, applying ML, then it’s prob click bait.
countingmyinterest
Politicker
1
Account Executive
Look up google duplex. Insane what tech google has rn
TennisandSales
Politicker
1
Head Of Sales
this has nothing to do with sales but, i just listened to a podcast with the CEO of Navan on how they built their own AI and then got rid of it to use OpenAI to help with their tech.

They are a travel/expense management product (was called trip actions)
The AI can do cool things like automatically book hotel stays for you, realize your flight has been canceled and book you on the next best flight before you even know what happened ect.

https://open.spotify.com/episode/5e9Jpytufv8sxCmwsOFXON?si=HnLbQspmQtq_PcX_WBMh-g
Kosta_Konfucius
Politicker
0
Sales Rep
Even thought there are so many innovative companies, they still move extremely slow and dont want to be theguinea pig
Justatitle
Big Shot
0
Account Executive
Gong tries to say they use AI. Lavender as well.
All a sham to me
GingerBarbarian
Opinionated
0
Lead Sales
AI is the bright shiny object right now. Going through my LinkedIn feed, probably 5-10% of posts mention AI. It is being researched and looked at very in-depth.
I see a massive "outsourcing" of sales tasks being outsourced to AI in the next 5 years. No, AI will not take an entire job from an SDR, but it may simplify 20-30% of an SDR's daily workload which will lead to overall layoffs. I see many SDR roles being "outsourced" to AI the way many customer service and call center jobs were outsourced to Asia in the early 2000s. It will be gradual, but it will be happening.

With that said, the best thing you can do is really work on humanizing your sales process to protect yourself. If all you do is make 100 calls a day and repeat the same script over-and-over, you run the risk of being replaced with an AI chatbot. Really focus on developing your interpersonal and intrapersonal intelligences along with customer empathy.
0
Head of APAC Growth Sales
Gong.io is launching a new product that seems to show some promise. Plus, they have rich conversational data to include which gives them a mote.

As for how we leverage it, my team is using it daily to get industry insights for tailoring messages and improving templates.

Happy to connect to chat on this more as it's a personal interest for me at the moment: https://www.linkedin.com/in/danholly3/

Related posts

10

Pivoting from consumer tech hardware sales to SaaS, where should are start?

Advice
☁️
🎯
📳
18
Where do I start in SaaS sales?
41 people voted
12

Selling Enterprise SAAS Product in SMB Market

Question
🧠
💌
✍️
13
4

Does the SaaS sales method works for Tech Consulting Sales?

Question
👑
☁️
✍️
5
Bravado is a community of trusted sales professionals endorsed by their customers.
Apple Store logo
Products
The War Room Jobs Salary Guide Tech Sales U
Company
About Us How It Works Blog Bug Bounty
Contact
Press Careers
© 2024 Bravado Inc. All rights reserved.
Privacy Policy Legal and Privacy Center Sales Jobs
If you are hired as a contract sales rep by a Bravado customer, we may ask you to prove access to the employee email account provided to you by that customer. This data will be shared with customers to track your sales productivity; customers can use this data to confirm you meet the minimum activity requirements to pay out your ramp stipend and commission.