TheEnglishMajor

Account Executive

Valued Contributor

Fellow AE is going rogue.... on my accounts

This is a new AE who has been with the company for a year but recently promoted to SDR. Meanwhile, I'm 10+ years of experience and 4+ years in the space but 3 months in to the company

They're the only SMB rep which has a cutoff based on employee count.

The guy taking over and actioning anything that comes in with intent without checking the actual company size... which, whatever. I guess I appreciate the hustle?

But also he's actively prospecting into accounts that I purposefully put in my name and have started to work with my BDR, that are several hundred employees out of his segment.

It's a small company. Series A. Handful of people on the sales team that are all trying to build this together. But there's definitely already not enough opportunity to go around. I don't want to rock the boat.

But I want to fucking rock the boat. I've tried bringing it up to him directly but we've had several unpleasant encounters so far where he gets super aggressive

Adding a poll to see what others would do but wanting to have a discussion around this

Small team but fellow AE going rogue in my territory. What would you do?

Attached poll

Tattle Let it go, plenty of fish in the sea Bring up to rev ops and let them handle disputes other (comment)

*Voting in this poll no longer yields commission.

😤 Conflict Resolution

16

19 comments

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CuriousFox

WR Officer

8

🦊

Let @RandyLahey after em

RandyLahey

Politicker

6

Account Executive

@TheEnglishMajor remove ‘tattle’ from your lexicon. Do you like losing rigged games? Nobody does.

You’ve done all appropriate steps. Frankly, after that initial conversation with the other rep (which is in and of itself a courteous move), you owe them exactly nothing.

You know what the best way to respond to aggression is? Patience. Do not let it rattle you.

They are clearing ignoring the rules of engagement. It’s time to escalate, and if management does nothing then you are in a toxic work environment - consider leaving.

jefe

Arsonist

1

🍁

Escalation =/= tattling.

Handle it calmy and maturely, but handle it.

SalesPharaoh

Big Shot

1

Senior Account Executive

Or consider giving them a taste of their own medicine...a lot of times i keep accounts off the books and put them on hubspot in the latest of stages. But i always mention them on my 1on1 meetings so rhey are aware.

Then i go after the accounts just for the annoyance. Try do that while considering leaving.

CadenceCombat

Tycoon

6

Account Executive

If the rules of engagement are clear and this guy is stepping on your toes, worst thing you can do is let it slide and set a precedent that you’re willing to be walked on.

That being said, you have to address it strategically because my first instinct would be to rage about this and that’s not productive either.

If passions are high, take time to calm down and then address it with leadership.

TheEnglishMajor

Opinionated

1

Account Executive

Great call out. Rules of engagement are fairly clear enough, especially since they are accounts that I just requested be put in my name because they were unowned, I saw a path in, and literally no one was working them. I make sure I'm not being a dick to my fellow sales team.

Emotions are definitely high today so sitting on it, but thinking of just sending it to our RevOps leader and asking him to address it based on rules of engagement...

CadenceCombat

Tycoon

0

Account Executive

Sounds reasonable to me

Kosta_Konfucius

Politicker

4

Sales Rep

Get someone involved to talk it through, try not to be calling them out. But using this as a reference to confirm territory rules. And nip this in the bud

Pachacuti

Politicker

4

They call me Daddy, Sales Daddy

This is exactly what a manager is for.

CPTAmerica

Opinionated

3

President/CRO

Step one, talk to the rep in question (you've already done that). Step two, involve your leadership team.

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

Oh hell no, that’s not tattling. That’s your territory, your patch, YOUR MONEY. Sounds like your company is not run like the Wild West where anything goes (thank god) so yes, get management involved. Dude needs to stay in his lane.

dorsiacro

Politicker

1

Account Executive

Take some of theirs 🤷‍♂️ if your manager and leadership lets this go on, don't get mad get even

Fenderbaum

Politicker

1

Retired Choirboy🪕

What you allow is what will continue. Any future conversations with this douchebag should be in the presence of another person. Go over his head and nip it in the bud.

FinanceEngineer

Politicker

1

Sr Director, sales and partnerships

This is a HUGE issue as it might hurt your rep too. Always offer to make intros or even let sit in; but be there. Otherwise you lose control and possibly credibility.

braintank

Politicker

1

Enterprise Account Executive

If they close will you get paid?

But as others said absolutely involve management. They're there to mediate.

Maximas

Tycoon

1

Senior Sales Executive

E. S. C. A. L. A. T. E

Beans

Big Shot

1

Enterprise Account Executive

Defend your patch or it'll only get worse.

SaaSguy

Tycoon

0

Account Executive

Tell them to stop?

0

Renewal Sales Specialist

You’ve already done the right thing by bringing it up directly with them. If the problem continues, it is time to bring this up to either a manager or the sales ops team to handle.

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