Aurelius

SDR

Personal Narrative

Happy Friday, I should be making calls but im on Bravado.

I have been an SDR at an outsourced outbound lead generation company for Ed-tech solutions since February, this is my first sales job, after these couple of months I feel like I am getting into the groove but I still have a lot to work on. Here are some of my notes, what do y'all think.

Pay attention to what is being said. Focus on making an actual connection not just blindly getting answers to a question. Getting past the surface-level conversation, and making real connections. I need to dig deeper

Open and prepared to let responses dictate pace and questions, don't get nervous and go robotically through a question checklist. I need to be a master without my script that I use as a crutch. Naturally connecting and fully understanding what their need is, put people over anything else.

The goal of being here is to bring someone to a better place, with our solution. But also set a qualified meeting for the AE

Be like Jesus.

🔎 Prospecting

📞 Cold Calling

7

9 comments

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funcoupons

WR Officer

7

👑

Just have a conversation. Prospects aren't any different from you or me. You're on equal footing, don't ever put them on a pedestal or feel like they're doing you a favour by answering your call.

Don't be afraid of the word "sales." Yes, you're calling to sell them something - but that thing could potentially save them money/time.

There's no special magic formula to getting a yes, although sales coaches will tell you otherwise. Understand them and their pain points, get to the damn point, offer value, and go for the ask.

Aurelius

Member

1

SDR

Thanks for your comment, that's one thing that's been messing with me as far as being confident on the calls. I need to stop apologizing for taking up their time because my time is just as valuable as theirs. I realize that when I go into it with that mindset that my time is valuable I actually have better conversations.

funcoupons

WR Officer

2

👑

You got it. Confidence comes with time. Just go in with that mindset and it'll be natural soon.

Filth

Politicker

1

Live Filthy or Die Clean

Someone on WR mentioned they ask prospects, "if they can do them a quick favor" on a cold call instead of how you doing or asking for hard consent and it makes them stop and answer after an awkward pause.

I've been using this method for a good 2 months and the amount of people that give you a time of day and actually have a conversation is staggering.

Don't be afraid of fucking up either, nobody remembers the sales calls they got the next day.

CuriousFox

WR Officer

3

🦊

Deep down, the majority really do wanna be helpful. 🤷‍♀️

Pachacuti

Politicker

3

They call me Daddy, Sales Daddy

Selling is an Art, not a Science. You're 100% right with not going robotically through a checklist. Have a script, but know when to deviate from it.
Good luck!

SADNESSLieutenant

Politicker

1

Officer of ♥️

Listening and engaging is a big one. Ask diagnostic questions, label and mirror their thoughts. Reframe your questions around what they said. Show them you are listening and care about what they care about with the direction of your outreach or call.

Aurelius

Member

2

SDR

Yes, active listening is what I need to work on the most. I just need to chill and get out of my head sometimes. When I'm focusing on what I want to say next I do a terrible job of listening and that's when I become robotic.

Filth

Politicker

1

Live Filthy or Die Clean

Take the time to write or type down their answers and then repeat that back to them. It'll give you time to think and not just spew out the next question or bullet point on the script. Gives the illusion you are carefully considering the information they've given you as well.

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