The War Room
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Sending emojis/GiF's to prospects? ☕️

😂 Sales Humor
🔎 Prospecting
👑 Sales Strategy
12
Ryscott0317
Politicker
+7
Territory Manager
I’ve never been huge on it. I keep things straightforward and professional.
stratman
Politicker
+2
Sales Engineer
100%
Spade
Arsonist
+5
Global Business Development Manager
I'm the same way.
Ace
Arsonist
+9
CEO
Yup same
Salespreuner
Big Shot
+11
Regional Sales Director
+1 .100% agree
softwaresails
Politicker
+4
Sales Manager
I’ve never done this because I’ve seen all the smileys :) that an AE on the team sends and I feel so awkward reading the emails / texts.
si
sickofthetoxic
Politicker
+7
this place is sad
Depends on the relationship. Prospect... Total edge case. 
antiASKHOLE
Politicker
+8
Inside Sales Lead
I'm with you, it depends, but I have used some and was able to get some laughs. It's situational. 
Incognito
WR Officer
+11
Master of Disaster
Absolutely. There was a period of time (about three months to be exact) where I would only communicate via text with cat gifs. No actual words.

To everyone. 

At first, people just thought I was strange but then all of my clients, prospects, influencers started loving it and doing it themselves. I even got Mitt Romney on board (except he used baby goats lol). 

Granted, this was 2017(?). 
BillyHoyle
Tycoon
+11
Senior Account Executive
I will if they start with it.
Kole
Opinionated
+1
Sales Enablement Strategist
IMO: be okay with being different. Look at what gong does with their content. (They have raving fans)
Chep
WR Officer
+10
Business Development Team Lead
Anything to stand out. I respect it
funcoupons
WR Officer
+12
that's queen coups to u
I'll send the odd smiley face to a prospect I'm cool with. Nothing beyond that though.
Rallier
Politicker
+10
Account Executive
Depends on who your customer is. Always match the tone of them
CuriousFox
WR Officer
+13
Senior Account Executive
Sure a little humor goes a long way.
Rachet
Politicker
+6
Account executive
I will do it if they do it first. That's my rule of thumb. You will see some small business owners do it from time to time but anyone in a bigger organization you don't see it that often.
mythbuster
Catalyst
+4
Account Executive
I am a huge fan of emojis/Gif has worked pretty well for me 
MMMGood
Celebrated Contributor
+10
Senior Account Executive
Nope. Never. 

Ok...maybe if they have been an account for a long time and I have a long-standing relationship with the contact(s), more on a personal level. 
mythbuster
Catalyst
+4
Account Executive
Try doing that at the first level it will help you break the ice. 
MMMGood
Celebrated Contributor
+10
Senior Account Executive
🤔👍🏻🤪
Wolfof7thStreet
Opinionated
+5
AE
I've had a few prospects send back GIFs/Memes, and that is the only time I will respond with one
saygrace
Valued Contributor
+5
Sales Executive
Yup. I got a go to gif when I sense that they start becoming hesitant. Works every time.
CaneWolf
Politicker
+12
Call me what you want, just sign the damn contract
Oh, I would drop the seller like a bad habit.
Westloopgal
Good Citizen
Account Manager
If my customers Skype me - you best believe I am sending emojis 
Westloopgal
Good Citizen
Account Manager
Teams in a few days only now 
looper1010
Celebrated Contributor
+13
Account Executive
Only if the prospect initiates.  
Salespreuner
Big Shot
+11
Regional Sales Director
Straight forward and max professional is what I've done, so far!
beerisforclosers
Politicker
+8
Account Manager
I do. But it's an authentic and natural way for me to communicate. I personally think the emojis help with tone in an email, and if my prospects have made it to teams with me we're close enough to share gifs.

There may be a lot of opinions here, but I think it really depends on the seller and the prospect as to when it's an appropriate way to communicate. 
The_Sales_Badger
Notorious Answer
+9
Account Executive
The only emojis I send over to my clients is the checkmark emoji after the initial meeting with the expectations/itinerary to show we completed each action item.  

I ask if they agree with everything I have checked off, and what they would like to cover in the next meeting.
Salespreuner
Big Shot
+11
Regional Sales Director
Yeah that makes 100% perfect behaviour 👍✅
BossBitch
Politicker
+5
Account Executive
My highest open and response rate is on my final email in the sequence that is funny and has a gif! Hands down, it fucking works. Numbers don't lie 
SgtSDR
WR Officer
+8
Business Development Representative
I've got a sequence converting at 14% reply rate currently which has gifs in it, circa 500 prospects in it atm. Highest converting in the company. 

From what I've found india responds quite well to gifs/video prospecting as they like the personalised touch point. 
tjk
Old School Bravo
Sales Director
I tried emojis in my emails to old prospects - 50% response rate. It was a crazy response! I did the red emergency sign - a new place to call home in text then a home emoji. 50%
goose
Politicker
+12
Sales Executive
What, are you seven?
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