For me, it's prospects declining a meeting invite without providing an explanation or not showing up without an explanation
Shit happens I get it but that has to be my number one gripe.
BTQ
What’s your biggest pet peeve in sales?
26
Being left holding the bag for any shortcomings outside of direct revenue generating activities both internally and externally.
Shipping dropped the ball and now my customer’s project is super delayed because they were counting on receiving my part? Totally my fault for not getting repeat orders I guess.
The workflow that we faked during a demo but was told by the product team would be working by the time the solution was implemented turns out to be impossible? Guess I’ll take the L for not renewing and expanding that account, right?
The economic buyer that gave me verbal confirmation a week before getting hit by a bus? If only I would have sold him harder, he still might be alive.
Somehow, none of this contexts factors into your closing ratio.
Shipping dropped the ball and now my customer’s project is super delayed because they were counting on receiving my part? Totally my fault for not getting repeat orders I guess.
The workflow that we faked during a demo but was told by the product team would be working by the time the solution was implemented turns out to be impossible? Guess I’ll take the L for not renewing and expanding that account, right?
The economic buyer that gave me verbal confirmation a week before getting hit by a bus? If only I would have sold him harder, he still might be alive.
Somehow, none of this contexts factors into your closing ratio.
Dude, PREACH! You have me on top of my desk right now wailing against the cubicle. Day in, day out BS that is not my fault/problem.
Demanding a meeting at a very inconvenient time (let's say 6 am PT on a Monday), having a BDR that doesn't push back on that...and then having a reschedule request come in at 5 am...when I'm already up and committed to the day.
Heads would roll...
Yeah that would suck.
Seeing a new hire say I am a natural sales person, but they are just loud and annoying
This was a big shock to me when first in sales TBH. All the best sales people were the complete opposite personality type of this.
yeah fuck that
We all hate lying prospects , but the real pet peeve to me is delusional VPs/Board/VCs.
Is there any other type lol
For me, it’s poorly trained sales people reaching out to me. It’s like a pro basketball player playing 1:1 vs a weekend warrior. I’m coming through, get out the way.
Can you elaborate? Is it just messaging that isn’t relevant or just hard-o’s
No research. Script based. Limited knowledge of company or role. Bull rush into calls. Cannot demo. Cannot negotiate. Doesn’t dig into challenges, just sells features.
I almost got in a fist fight with a solar salesman on my front porch the other day. Homie thought he was going to sell me some crap and had another thing coming.
How bout:Mail delivery failed: returning message to sender<br><br>Remote-MTA: dns; cloudmark.mail.unifiedlayer.comDiagnostic-Code: smtp; 552 5.2.0 comadministratively prohibited: user has sent a high volume of mail detected as spam in last 24 hours<br><br>You're gonna have to take this one on the chin, sender. Your host is a host of known spammers. So your IP address, while good, is bad.<br><br>This'll pee on a parade.
everything "sales bro".
any time i see some stupid frat bro who just wants to "sling saas" and is a total ass hole on the phone i want to blow my brains out.
any time i see some stupid frat bro who just wants to "sling saas" and is a total ass hole on the phone i want to blow my brains out.
The concept of “Funnels”
To build on your post, probably the biggest peeve is bailing on me less than an hour before the scheduled meeting, especially since im F2F and normally would be well on the way within an hour. They knew they needed cancel days in advance just didnt have the plumbs to do it sooner
Yeah same literally just cancelled 20 mins before meeting F2F
F2F! That's the worst.
ghosting is the worst, especially when all the buying signs were given.
Potential clients that withhold information during and after discovery, thinking they're going to be able to get a better deal.
Prospects that don't respect you or your time
"just touching base"
"just following up"
"bumping to the top of your inbox"
"Is now a good time?"
"just checking in"
"hope this finds you well"
short list, but stop saying these pathetic things!!!!!
"just following up"
"bumping to the top of your inbox"
"Is now a good time?"
"just checking in"
"hope this finds you well"
short list, but stop saying these pathetic things!!!!!
Declining the contract few secs before signing it with no reason in Real estate.
And let me think about it and I'll call you back when selling subscriptions.
And let me think about it and I'll call you back when selling subscriptions.
- Sales manager that asks for a deal update when the field exists in SFDC and is up to date.
Ghosting
When out-of-touch managers try their best to be Alec Baldwin with their ABC crap but know little about the sales process and how to coach people to be successful.
I think it is when people open up your emails and click more than numerous times and you ring them...they clearly know who you are but then still say .No don't care'
telling me how to run my sales process while having no experience in my market or not carrying a quota
Colleagues that don’t work in sales sending “interesting “ articles and linkedin posts on “how to sell” in group chats on MS Teams ☠️
That would piss me off lmao
People complaining about the same shit over and over instead of manning up, recognizing their responsability and taking steps to make sure the same shit doesn't happen to them again.
This is by no means limited only to sales. There are people who bitch and moan about the same ole shit all the time yet it never ocurrs to them to look in the mirror. God forbid you should suggest that it might be within their power to change things going forward because in their eyes you are cruel, insensitive and a threat to their victimhood status.
This is by no means limited only to sales. There are people who bitch and moan about the same ole shit all the time yet it never ocurrs to them to look in the mirror. God forbid you should suggest that it might be within their power to change things going forward because in their eyes you are cruel, insensitive and a threat to their victimhood status.
Prospects that ghost, don't share all the info during the early stages of the sales process.
Somebody trying to sell me uses a name that is NOT mine, or tries to pitch me for a company I no longer work for.
And what the others have mentioned.
And what the others have mentioned.
I hate when prospects don't have the decency to email me "we went in another direction" or "it didn't get approved" after working with them for 2-3 months.
I don't expect to win every deal, but some closure would be nice
I don't expect to win every deal, but some closure would be nice
Ok, here’s another one, only happened to me once but left a lasting impression 😅:
LOB gives me a written confirmation they chose us as the vendor to go through (after an rfi), and hand me over to procurement.
Procurement hard balls me, asks all kinds of discounts, not even having an idea what our solution is really about, who will be using etc. - not a clue!
So, i write to the champion form the LOB, copy their head, ask for a call to voice my concerns that procurement is ruining this project and the head answers - sorry, we cant meet with you until proc is done… this said by the same person that met me and the team 7-8 times already, that we provided a free trial for , custom user guides etc…
Long story short, i closed the deal after while two months of negotiations with proc and legal, and the minute the docusign was done, sure enough i get an email from the LOB - let’s meet to kick off the project asap!
I know it’s only business, but i was more than happy to handover this account to the customer success team and i’m not even coming back to them to ask for referrals 😅
LOB gives me a written confirmation they chose us as the vendor to go through (after an rfi), and hand me over to procurement.
Procurement hard balls me, asks all kinds of discounts, not even having an idea what our solution is really about, who will be using etc. - not a clue!
So, i write to the champion form the LOB, copy their head, ask for a call to voice my concerns that procurement is ruining this project and the head answers - sorry, we cant meet with you until proc is done… this said by the same person that met me and the team 7-8 times already, that we provided a free trial for , custom user guides etc…
Long story short, i closed the deal after while two months of negotiations with proc and legal, and the minute the docusign was done, sure enough i get an email from the LOB - let’s meet to kick off the project asap!
I know it’s only business, but i was more than happy to handover this account to the customer success team and i’m not even coming back to them to ask for referrals 😅
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