With so many Sales Leaders here, When a client say "im not interested" then continues to talk gives us business pain should we continue the conversation or end it there?

I often run into customers that say well im not interested, they don't immediately hang up on me I acknowledge they aren't interested, however in some cases they continue to talk and there tone reflects someone that may be interested. I ask I know you said you weren't interested just curious would it be ok if I ask you a couple questions? Then they start answering questions for someone that does indeed have "pain". I monetize that pain should but alot of those same customers flake, some dont. In yalls experience is it worth pursuing someone that immediately says they aren't interested. Curious about yalls thoughts on this and any advice is welcomed!

๐Ÿ‘‘ Sales Strategy
๐Ÿ“ž Cold Calling
๐Ÿšซ NOTINTERESTED
10
jefe
Arsonist
8
๐Ÿ
Run with it. 'Not interested' is usually a reflex not a true objection.
CuriousFox
WR Officer
3
๐ŸฆŠ
Exactly. Keep trying.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
Exactly!
SADNESSLieutenant
Politicker
2
Officer of โ™ฅ๏ธ
came here to say this
TheIncarceration
Politicker
0
SDR Manager
Totally agree here. From what I've seen in my career, you'll have a pretty fair chance of selling to them if you continue to educate them on the cost of those business challenges
Kosta_Konfucius
Politicker
5
ERP Sales
People initially say no, because they might not like being sold to and are defensive. If there is a pain, it is worth exploring. Usually I follow up with relevant info to that exact pain.

If they give you a blank "I am not interest" I follow up with a "Is it just bad timing or is there another reason" which usually helps continue the conversation to find the real reason they are saying no.
SADNESSLieutenant
Politicker
1
Officer of โ™ฅ๏ธ
any kind of business pain you can solve for + not interested = you need to educate them more.
SADNES5
Politicker
0
down voters are marketing spies
Part of sales is the resistance. Must people always say no because they aren't aware.

Don't ask a question you don't know the answer to.
ThatNewAE
Big Shot
0
Account Executive - Mid enterprise
They are not interested to buy immediately, but they might interested in knowing more. This could be a slow burner deal, but I am sure they are in the initial days of discovering where they are going wrong.

Run with it.
antiASKHOLE
Tycoon
0
Bravado's Resident Asshole
Most of the time it's BS and you just need to find the real reason.
0
Program Manager
No is an autonomous reaction. We're taught to say no automatically same as people saying sorry when they don't need to. Get to the real issue and you'll be able to supply a valid solution.
0
Senior Account Executive
Couple good books to look into - "Jolt Effect" talks about indecision and measuring buyers ability or inability to make that decision. Then "Objections" by Jeb Blount talks about the "knee jerk" reactions that prospects give just to get off the phone.

If you have a big territory then use the Jolt Effect system to qualify out those who cannot make the decision. If you have a smaller territory then you have to work every one of those leads to ensure you get past the "knee jerk" objections.
11

AEโ€™s - hereโ€™s a very client-centred way to gather information about โ€˜WHENโ€™ a decision needs to be made. Doing it this way will help you shorten sales cycles and build trust. Keep in mind - not every question I ask in this example is a perfect fit for every buyer, but should give you a good place

Advice
12
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Has massive growth ever led to mental breakdown? I have been hustling since 17 years old chasing to strive for success doing odd jobs and unintentionally ended up with Edtech K12 Sales as my first official sales job - A toxic culture with no employee respect eventually me to switch after 18 months. Since reps in Edtech are highly valued, had no option but to continue in Edtech sales. This time it was higher education segment, things looked good in the first few month but slowly it started adapting methodologies like the old Edtech since the management was changed. I decided to move out and switch to B2B SaaS. After 13 months of learning & success, my aspirations werenโ€™t matching with the growth vision shared by my manager and ended up being desperate to switch. Got to a AM-Inside Sales role with a 50% hike. Guess what? It led to my mental break down since the culture is pathetic. In entire journey, all challenges never affected my performance but l am losing the spark to glow and hustle eventually. While I plan to switch, a token of guilt is still alive. The experiences have made me far better and strong as a BDR but blank about the next steps in my career. Thanks for reading. Do share your thoughts.

Question
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