ventox35

Sales Leader

Beyond hope?

Listened to a rep make a sales call today. Not one of my direct reports, but i still have influence over their development. This person is "experienced."

Jumped right in to "Here's our company story!"

Did little to no discovery. No questions, just pitching. Video turned off while everyone else's was on. Just talking talking talking. Letting the prospect drive the conversation.

Should I go jump off a cliff? Is there any hope in this person?

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12 comments

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Sunbunny31

Politicker

Sr Sales Executive 🐰

If the rep is willing to change, yes, there's hope. If "experienced" actually means "set in their ways", then that's going to be a battle.
How are you going to deliver your feedback?

CuriousFox

WR Officer

🦊

👀🍿

ventox35

Politicker

Sales Leader

delivered feedback. received somewhat positively. i had to tamper down my feedback a bit as i dont directly manage this person.

antiASKHOLE

Tycoon

Bravado's Resident Asshole

well, what is your thought and then I can give mine?

ventox35

Politicker

Sales Leader

i delivered some mild feedback to gauge the receptiveness to it. actually went fairly well. we will see if it translates to action

TennisandSales

Politicker

Head Of Sales

ugh sounds terrible.
If they dont report to you this may be hard, but I would suggest meeting with them and asking them how they think the call went.

See what they say.

Then ask if they are open to some suggestions and bring up your concerns.

hopefully they WANT to improve.

detectivegibbles

Politicker

Sales Director

How high’s the cliff?

Pachacuti

Politicker

They call me Daddy, Sales Daddy

What was the end result? Was it positive? Hard to judge or comment without knowing how it ended up.

ventox35

Politicker

Sales Leader

positive thankfully. moving forward to next steps. gave feedback that was received fairly well. could have been worse.

Justatitle

Big Shot

Account Executive

rough, probably can be helped but has to be willing to change

Diablo

Politicker

Sr. AE

I am sure the person would be willing to change if shown the right direction. Each company is unique and even if you are experienced you got to change to match up :)

HVACexpert

Politicker

sales engineer

This is a good teaching moment for the rep, coach them up a bit. Maybe they dont do a lot of virtual meetings? Let this one fly , if they don’t take the advice or recommendations you give and make the same mistakes, then start worrying.

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ventox35

Beyond hope?

12 comments

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