What do you do when a prospect randomly calls you back? I have been caught out a few times where a receptionist has asked for my mobile 'and i'll get them to call you back'...yeah yeah yeah, no you won't.
So you go about your day and randomly get a call thinking it's a scam or someone selling to you but you answer and they say 'Yeah hi I was left a message to call you back, it's X name?' but you simply can't recall who they are or when you rang them.
How do you react or what do you say to not sound rude?