Flippinghubs

Account Executive

"Send me an email"

We've all heard this objection when we're making our cold calls, and it can be a difficult one to overcome because the majority of the time it's somebody just trying to get you off the phone. Although in some cases, some people actually are interested.

So how you can figure out who is serious and who is not? And how we deal with sending them information? Wanted to pose this to the community as I know everyone has a unique way of dealing with this!

👑 Sales Strategy

📞 Cold Calling

🥎 Training

21 comment

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poweredbycaffeine

WR Lieutenant

☕️

"Sure, I can do that...but what exactly do you want me to send?"

Wait for that scrambling tone to come through the phone.

TheNegotiator

Arsonist

VP of Sales

Hahaha it’s so delicious calling them on their shit. Always a pleasure using that one.

GDO

Politicker

BDM

Mmm, I’m less direct. But maybe i should try this.

poweredbycaffeine

WR Lieutenant

☕️

Whenever I tell someone to send me an email I am hoping they won't...but I wish a rep would ask me this.

GDO

Politicker

BDM

What would you reply if the rep asks.

poweredbycaffeine

WR Lieutenant

☕️

Completely depends on who I am talking to and what they are calling about. If it's a platform that I am interested in I want to see a case study, pricing, video demo, etc. If I don't want to learn more I really just tell them I will reach out to them in the future.

hh456

Celebrated Contributor

sales

Tracking software. Get their email (they volunteer or you mine it) and then send them a tracked email. If they open it call them if they don’t call them anyways and ask if they got your email. Do it till you get a meeting or they decline.

TheNegotiator

Arsonist

VP of Sales

Call them back after they decline and tell them to move forward anyway

UrAssIsSaaS

Arsonist

SaaS Eater

I tell them I'd rather stick an icepick in my eye, breaks up the convo nicely.

Diablo

Politicker

Sr. AE

I always like to start by saying a "Yes", however, you might want to tell them that you don't want to overwhelm their inbox and hence if you can get into understanding a bit more on what's their current challenge etc. If the prospect can spare a minute there to answer you that means he surely has a pain point. Regardless, you can put them into cadence, if they book a time then good orelse move ahead.

sellingsellssold

Politicker

SDR

send the email with some good info, if you have the software you can see when they open, click, and forward the email which is helpful, also then follow up a couple days after.

Jewcan_Sam81

Politicker

Account Executive

I’ll send the email with a bunch of information, but that jabroni better believe he’s gonna get a follow up call to see if he got my email

Fletch

Opinionated

Full-Time AE/Side-Hustle Owner

“Totally happy to send you an email… What’s your email address?”<br>“Now let me ask, sometimes our product emails can be a little wordy, and I’d hate for you to take 10 minutes to read something and have a question and me not be able to answer it for you. With that in mind, let’s hop on a Zoom or phone call for those 10 minutes tomorrow to go over the info just so I can answer any questions you have. 10 or 11?”

Marketingtools4days

Opinionated

Strategic Account Executive

“Hey customer, I’ve been doing this for a while and sometimes people say that when they just want me to leave them alone. Is that what this is?”
If that’s what it is, cool, on to the next one, send general marketing copy, throw them in the hopper for next quarter
If any other answer, “ok great - so what info are you looking for in particular? I’ve got a ton of resources and want to make sure I send the most relevant stuff.”
I like this approach personally as I find it develops trust. I’ve had people fess up and admit they were trying to shake me call back months later when they’re ready. I’ve also had this provide tons of clarity to actual deal drivers. Either way I just try to be straight up and call BS when I smell it, I like to think legit buyers appreciate that.

WhattTheKicks

Valued Contributor

Account Executive

I dig this answer. Ready to try tomorrow

Balloons4baboons

Opinionated

Account Executive

I've seen a few people say this already so at the risk of being a parrot...I always tell them something along the lines of "I'd love to get you more information but I also don't want to bore you with something not relevant on. Whats most important to you?" Then you can follow up with "how's that being handled now" So if you could make improvements to that what would they be?" Or something along those lines. Now you're sending targeting information, got them thinking about some pains and you uncovered a bit about their current process.

Mr.Bee

Member

Head of Sales

"No problem but hey, is that just a polite way to tell me to kick rocks?" (Pause)

If they say no, then transition to what specifically to send over.

If they say yes, have a good chuckle and move on with your life.

VincentAdultman

Opinionated

Enterprise Account Executive

“Usually I hear this as a polite way of telling me to go away.. is that the case here.? Completely fine if it is btw”

cw95

Politicker

Sales Development Lead

I think over time you can gauge the personality or the voice. I’ve had people that say send it to sales@ and that literally is there email but equally you get the negative result.
Depends on the person you are speaking to.
Not very useful me saying this because what you are asking is a sales problem that we all want the answer to!

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If you are hired as a contract sales rep by a Bravado customer, we may ask you to prove access to the employee email account provided to you by that customer. This data will be shared with customers to track your sales productivity; customers can use this data to confirm you meet the minimum activity requirements to pay out your ramp stipend and commission.

Flippinghubs

"Send me an email"

21 comment

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