1.) Stop offering discounts before a price objection.
2.) Stop treating that service contract from 2013 as 'outdated' - most companies can still work
off them and even if they can't you will have leverage to get them to put a new one in place if you simply assume it's still current.
3.) Stop trying to force deals across the finish line to meet a quarterly metric. I know your boss is gonna be a little bitch about it but honestly it's not worth sacrificing a long term business relationship to appease an arbitrary number.
4.) Stop trying to sound so polished on the phone, it almost always comes across salesy and you have a better chance of getting respect by just being yourself and educating the buyer about your company and it's differences between your competition.
5.) Stop letting clients walk all over you. If you believe in the value you're bringing then you need to "check" clients sometimes and remind them that you believe in what you're selling and stand behind your product/service. Don't forget that most salespeople and account reps are shittier at selling than you... don't ever forget that.
Happy Friday bitches!
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