Topic Ojection Handling to " I am the Expert"

Question

What is the Response you have to some saying they are the expert?

I generally say thats excatly why I wanted to get a hold of you.

But I am curious as to what others use as a way to answer this?

Accepted Answer

"Even Tom Brady and Tiger Woods had coaches in their prime"

Answer

I would acknowledge, devise a swift rebuttal, then carry on with the pitch.

Answer

Turn it against them and get them talking about themselves and find a way in with something they give up

Answer

Glad to hear it. My last 3 prospects had no idea what I was talking about.

Answer

Anyone who thinks they’ve reached the pinnacle of their knowledge of anything - isn’t an expert. I’d say, with all due respect, I’d appreciate the opportunity for you to hear this perspective.

Answer

Is that really an objection? When I talk to a CIO or CTO, I assume that they will be the expert. I'm there to broker something that fits a need; I let them tell me what that need is and how they think my solution might fill that need.
So any comment is literally, "great! That's why I called you." (as others have said).

Answer

I guess it depends on the objection that's being thrown at you. Most of the time I try to ask an open ended question that's relevant to the objection. Also, trying to defuse with comedy helps bunches.

Answer

Always be learning. And if they ask for an expert, give them one.  You have engineers, application, and technical support for a reason.  Utilize them.

Answer

The "that's why I called you" is my go to line, it disarms them and you can look for gaps where you bring value.

MR. ABC

Topic Ojection Handling to " I am the Expert"

14 comments

MR. ABC

Topic Ojection Handling to " I am the Expert"

14 comments

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