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What are your thoughts on a tool like Gong?

We don't use a tool like that in my company but I've seen it in action with some other companies. Feels pretty intense to have all meetings recorded but at the same time it does offer some learning opportunities.


Curious to hear your thoughts!


Thoughts on recording all meetings for learning purposes
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14
Smithy
Politicker
+4
Director of Sales
It's invaluable for managers and as it should be for reps.

You can see a massive increase in performance when used properly and you can build a best practice library to help with onboarding and sticking points for individuals/teams.

Huge fan of these kind of tools
Chep
WR Officer
+10
Business Development Team Lead
I like it in theory, but I feel like it's a Micromanaging Manager's dream tool
SaaSguy
Politicker
+5
Account Executive
In theory it would be a micromanaging managers dream tool but they are too glued to the KPI's dashboard to spend time listening to calls lol
Chep
WR Officer
+10
Business Development Team Lead
🀣 fair
CadenceCombat
Tycoon
+13
Account Executive
JuicyKlay
Politicker
+9
AM
It’s a nice to have but not a must have. I love being able to watch recorded demos and calls training for a new job but once I’m ramped up don’t have time for recordings. I’d rather my manager help the team instead of watching the team.Β 
Domot
Valued Contributor
+3
Account Executive
So you don't get any value from it now that you're ramped up?Β 
JuicyKlay
Politicker
+9
AM
Not nearly as much. I’m more focused on generating pipeline and closing business.Β 
AlecBaldwinsHairline
Valued Contributor
+5
SDR Manager
ROBOTS!Β  Let's turn our teams into Robots I say.Β 
Rallier
Politicker
+9
Account Executive
Super helpful when training new peopleΒ 
Justatitle
Politicker
+8
Senior AE
We use gong and it’s my first time… the pros far outweigh the cons. The few times I get yelled at for saying something stupid are quickly forgotten with all that I have learned from gongΒ 
Lumbergh
Politicker
+3
Sr Account Exec
I understand the inherent value in it but it's been used more as a Monday morning QB and micromanagement tool than anything else in my experience.Β  For brand new reps I can see it as a coaching tool if used properly, but most sales tools are built for management not sales.Β  This includes Gong
CuriousFox
WR Officer
+11
Senior Account Executive
No thanks. Never used it, don't want to now.Β 
Machine
Politicker
+4
Enterprise AE
Call recording software is game changing for a growing sales team.Β 

Accelerates onboarding (no more sitting in on calls)Β 

Makes coaching easier.

Fantastic for deal review.Β 
saygrace
Valued Contributor
+5
Sales Executive
I like it in theory to watch game tape on myself but I hate how the whole sales org has access to it. Makes me get it in my head during demos and makes me feel like I have to be by the book
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