When to begin to worry about the software your company is selling.

Saas here asking about when it makes sense to begin worrying about the technology that your company is selling. 
Some insight into where this question is coming from, I work for a company where we have internal dev and strictly do not outsource this. 
Recently we have had challenges with hiring for dev roles and the dev roadmap is just continuing to pile up with features and upgrades waiting to be finished. There are clients who I sold 3+ years ago with a demo version of a feature that still has not been completed. 
I guess I just want some advice on do I stick it out (I like the company and the people) or do I listen to the recruiters who have been hitting me up for companies that we're losing deals to because of technology.
Thanks for any advice you degenerates.
🧠 Advice
📣 Demos
☁️ Software Tech
7
poweredbycaffeine
WR Lieutenant
1
☕️
Is the team having trouble hiring because the product/company culture is shit, or because the exec team is cheap? Either way, I view devs saying no as a sign that your company is not exciting to top talent, and that make me feel like I should move on.
DFWSpartan2013
Opinionated
0
Presales Manager
Thinking about this I believe it’s probably a combination of both. I think the issue (for dev people) is they probably see the gigantic list of outstanding tasks and no real plan to tackle them vs not being paid as much as needed.
CuriousFox
WR Officer
1
🦊
I mean if you are ready to go, or if you see inevitable writing on the wall, then you should probably start preparations. Only you can make the decision on what's best for you.
Tres
Politicker
1
Account Executive
If you still like the people and company stick with it. People are more important than product. 
cw95
Politicker
1
Sales Development Lead
This hits home for me. We have the same issue, tech can't keep up with sales. 

On our server we can roughly work with around 15 customers/trails p/m - customers are easier but with the trials on top it's both technically and manually very difficult...yet my boss always asks for more. 

It's very confusing. 

We also have people saying they have looked at our competitors but have chosen to speak to us due to our uniqueness but due to the long cycle setting them up and integrating they often go for the lesser option. 

So annoying as a bdr. 
cw95
Politicker
1
Sales Development Lead
Sorry, I gave no advice here! 

I'd personally stick it out a tad longer if you have loyalty but otherwise, have those interviews. I think you should interview every so often to know your worth and also to see what's out there. Something might come up which is your perfect fit! 
CaneWolf
Politicker
0
Call me what you want, just sign the damn contract
How are you doing financially in all of this?
And how do you feel your credibility as a seller has been impacted?
DFWSpartan2013
Opinionated
0
Presales Manager
That’s the issue is I’m doing fine financially, good base salary and commission structure because I’ve been here awhile and came in with more experience than most. I do feel like the technology has began to erode credibility. Our market has tons of companies and tons of new features and acquisitions all the time so it feels challenging when someone is looking at multiple competitors and is surprised we don’t have a feature (not a must have but a lot of nice to haves)
CaneWolf
Politicker
1
Call me what you want, just sign the damn contract
So it sounds like deals are still closing though? It's more just a frustration with company direction?

I don't think it hurts to talk to recruiters if this is the case but you don't need to force an exit either. You're in no rush to leave and should only leave for what feels like the exact right thing, imho.
DFWSpartan2013
Opinionated
0
Presales Manager
I think that’s great advice. Deals are still closing but I do think as I look at the direction and lack of progress I get frustrated. I think maybe you’re right taking a second and evaluating options but not having to make an immediate, rash move.
Finesy
Valued Contributor
0
Account Representative III
When you are selling based almost completely on “the roadmap” and you notice things on the roadmap tend to fall off.
sales7
Politicker
0
Commercial Product Enablement
I'd start looking around, best to get out ahead of a potential mass exodus
14

How many people here selling an "all-in-one" platform here? In fact, do you even work for a saas company if it's not "all-in-one"? 🧐

Question
12
13

Selling my product to a company I want to work for

Question
16
5

Anyone have experience/advice selling software to HiEd?

Question
4