Are there any serious challengers to SFDC

I've only used salesforce all my career and I'm curious to know who else is rolling high on the CRM train
๐Ÿง  Advice
19
braintank
Politicker
6
Enterprise Account Executive
Maybe hubspot for SMB, but otherwise no
JustGonnaSendIt
Politicker
2
Burn Towns, Get Money
Depends on your needs.

If your business is simple enough, Excel is always a competitor :)

For a B2B sales team, I don't think there's any real competition.

For B2C, or for some niche businesses, I'm sure there are more effective CRM's than SFDC.
northstar
Valued Contributor
1
VP
Good old Excel always finds its way around๐Ÿ˜€
JustGonnaSendIt
Politicker
1
Burn Towns, Get Money
Half of my career is built on replacing excel. TBH It's super useful but only so scalable.
abupapi
Contributor
0
Guest Services Agent
Hello sir, would you like to move away from all those time-consuming excel sheets and manual paper-based record keeping you are using?
JustGonnaSendIt
Politicker
0
Burn Towns, Get Money
But then what will all the operations and compliance employees do with their day?
abupapi
Contributor
0
Guest Services Agent
Our mobile applications allow operations to automate some of their manual tasks. But compliance can go to hell.
JustGonnaSendIt
Politicker
0
Burn Towns, Get Money
@abupapiI thought your initial post was in jest. I hope you're not violating the community rules by trying to sell here...
Douglo
Opinionated
2
Sr Account Executive
Dynamics is making headway not because it's a better CRM but because it's a better platform and enterprises are heading more and more to a single data model aPaaS and SFDC sucks at that
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
There aren't any real challengers yet, IMO. A few that nibble around the edges, but no serious contenders.
I_LOVE_WINE
Executive
2
Enterprise AE
Hubspot and Dynamics depending on the needs but not sure how much of a threat they are to SFDC at the moment
Kosta_Konfucius
Politicker
2
Sales Rep
Not that I can think of, feel like a see a ton of adds for CRMs I have never heard of
jefe
Arsonist
2
๐Ÿ
I don't think they can be touched for large enterprises, but they are such overkill for smaller companies.

HubSpot is definitely great in those circumstances.
Pachacuti
Politicker
2
They call me Daddy, Sales Daddy
M'soft Dynamics is a good solution.
I remember Sugar CRM was good too, but that may date me.
SoccerandSales
Big Shot
1
Account Executive
I have used pipedrive in the past but wasn't a huge fan
RedLightning
Politicker
1
Mid-Market AE
There are a ton of niche CRM's. Real Estate, specifically, has a ton. Very small businesses utilize more "all in one" platforms like Thryv.
CuriousFox
WR Officer
1
๐ŸฆŠ
Not in my opinion, no.
fidelcashflow
Catalyst
1
Account Executive
Close is fucking amazing. I wish every sales org used Close. Check it out if you have not. If I was at a small place as an initial sales hire, I'd kill to implement them
fidelcashflow
Catalyst
1
Account Executive
Not a serious challenger at all but it straight up is 100x better.
antiASKHOLE
Tycoon
0
Bravado's Resident Asshole
not that I know of off-hand
TennisandSales
Politicker
0
Head Of Sales
Hubspot but besides that, no way.
Rainingbirdies
Politicker
0
Business Development Representative
It's pretty impressive the stronghold they have on this market.
JMSwiggidy
Politicker
0
Enterprise Account Executive
Worked at SFDC. Iโ€™d say no overall. On a deal by deal basis, in some scenarios yes, but as most have said it really depends on client and their needs. They lose deals where itโ€™s very small SMB / the entire deal is about price. Otherwise theyโ€™re competitive in most sales cycles.

In a long term โ€œdoes salesforce fear dynamics/hubspot/etcโ€ absolutely not. SFDC is more afraid of agile, quick moving startups that can dominate on price, functionality, implementation, etc, in niche markets/verticals.
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Salesforce Trailhead

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Useful SFDC reports

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SFDC Genie

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