antiASKHOLE
Tycoon
10
Bravado's Resident Asshole
This one time... I actually listened to what the prospect was saying and I had a *real* conversation with them. It lead to them trusting me and then I was able to schedule an appointment and then get them to sign for the solution they actually needed.
CuriousFox
WR Officer
6
๐ŸฆŠ
๐Ÿ˜
antiASKHOLE
Tycoon
2
Bravado's Resident Asshole
lmao! I was wishing this would be your response.
CuriousFox
WR Officer
1
๐ŸฆŠ
I aim to please ๐Ÿ˜Ž
ThatNewAE
Big Shot
0
Account Executive - Mid enterprise
Wow! Such a good story. In my world, this sounds like fantasyyyy.
BourbonKing
Valued Contributor
6
VP of Sales
Most objections are misunderstandings that need to be addressed or questions that need to be answered. Unfortunately, most sales people are trained to "overcome" the objection with a slick, canned response. Prospects don't want to be "overcome" and they're not looking to be defeated. This isn't combat. Uncover the question inside of their objection and you'll have a positive, fruitful conversation that advances your deal.
Maximas
Tycoon
1
Senior Sales Executive
Exactly!
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
As antiASKHOLE said, it's really about listening to them and understanding what the real objection is. If this is a sale with an evaluation committee, sometimes you can best pull the DM aside and have a candid 1:1.
ChumpChange
Politicker
1
Channel Manager
A question I've always used with great success is when a potential client says they're already using "Company X" for that specific thing. "May I ask... "are you married to them?" And that always cracks the door open to a deeper conversation. Once they tell me they're not then it's game time.
11

Objection handling

Discussion
18
5

Brushoffs or objection handling.

Question
2
9

Handling Objection With Decisonmaker(CEO/Owner)

Question
18