What the most effective way you have been able to get referrals from past/existing clients?
Favorite way to get referrals?
Get referrals
Attached poll
*Voting in this poll no longer yields commission.
19
BTQ
Politicker
4
Account Manager
I believe we straight up ask. UncleHoHo what’s a drip campaign?
lowhangersalesbanger
Executive
7
Director of Sales
I think I had one of those once. Doc gave me some antibiotics and it cleared up.
jefe
Arsonist
0
🍁
@lowhangersalesbangerhahah amazing
UncleHoho
Good Citizen
3
Account Executive
Just slow drip of emails and with information that someone might pass to a friend or colleague. There’s probably a more technical term for it 🤪
UncleHoho
Good Citizen
2
Account Executive
How do you ask? Have an example?
BTQ
Politicker
1
Account Manager
Typically it's after a conference at a dinner. Kinda butter them up. We're a small startup so our CEO puts his sales cap on and asks. I can ask him how he asks and get back to you
Sunbunny31
Politicker
3
Sr Sales Executive 🐰
It's a combination of asking and having a referral program, because it's nice to also offer a rewards program if you have it. But I'll ask straight up.
UncleHoho
Good Citizen
3
Account Executive
When do you ask in the sales cycle? After they have bought/besn up and going for a while?
Sunbunny31
Politicker
2
Sr Sales Executive 🐰
Actually, I introduce the concept early, as references and marketing support is important to our small company. I mention our referral program toward the end of the sales cycle, and after they're closed, I ask for references when I have a customer I think they'd be a good fit to talk to. There could be many kinds of references - those from earlier in their use of the platform (why did you buy/replace x company/make the decision?) and later (how is it working for you/KPIs you're meeting/value you're getting?). Once they're well established, we ask if they're willing to do a success story or case study with us.
Sunbunny31
Politicker
1
Sr Sales Executive 🐰
I just realized I'm talking about references rather than referrals.
Same thing applies - I'll ask if there's anybody they know who would be a fit for what we offer, and ask.
Same thing applies - I'll ask if there's anybody they know who would be a fit for what we offer, and ask.
detectivegibbles
Politicker
3
Sales Director
Ask.
"Hey, any ideas of others you know who may find this slightly useful?"
People love helping people.
"Hey, any ideas of others you know who may find this slightly useful?"
People love helping people.
Kosta_Konfucius
Politicker
1
Sales Rep
Yeah adding money can make it to serious and a transacation. Phrasing it like this is just someone helping someone else out.
detectivegibbles
Politicker
0
Sales Director
100%. I'll pay finders fees all day that are 4-5 figures depending on the deal.
poweredbycaffeine
WR Lieutenant
1
☕️
Ask after every close. During onboarding. During contracted period. At renewal. Never stop asking.
GingerBarbarian
Opinionated
1
Lead Sales
I highly suggest partnering with your CS team. Whenever one of your customers call in with an issue, call them a day later and make sure everything was answered. Then be direct and ask if they know anyone. The law of reciprocity was triggered because your team just helped them solve an issue so take advantage.
TennisandSales
Politicker
1
Head Of Sales
i remember when i was in financial services and the whole fucking business was pretty much referrals....well i was TERRIBLE at it. but straight up asking after you have provided value was the best move
braintank
Politicker
1
Enterprise Account Executive
Ask
Maximas
Tycoon
1
Senior Sales Executive
Asking straight up all the way homie :)
Pachacuti
Politicker
1
They call me Daddy, Sales Daddy
I just ask - who do you know who's also looking for X. Sometimes I will give a referral "thank you" like a Starbucks card.
CuriousFox
WR Officer
1
🦊
You won't know until you ask 🤷♀️
UncleHoho
Good Citizen
0
Account Executive
When do you ask in the sales cycle? After they have bought/been up and going for a while?
SoccerandSales
Big Shot
0
Account Executive
Straight up asking has worked wonders for me
FinanceEngineer
Politicker
0
Sr Director, sales and partnerships
I have built an entire referral network twice. The best way is to make it 2-way
UncleHoho
Good Citizen
0
Account Executive
How did you do that?
FinanceEngineer
Politicker
0
Sr Director, sales and partnerships
Find companies and partnerships people there and start a conversation. Once you have a common customer, it becomes very easy.
Justatitle
Big Shot
0
Account Executive
"Hey, usually companies I work with have friends at other similar companies that might benefit from this, would you have anyone that comes to mind that would benefit from this?"
Diablo
Politicker
0
Sr. AE
Ask and ask !
DungeonsNDemos
Big Shot
0
Rolling 20's all day
I wait until they’ve found some success as our customer and then follow up to ask for anyone else they know who might benefit.
Related posts
2
Favorite way to sell
9%
Door to door
50%
Phone
35%
Email
6%
Social Media
34 people voted
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28 comments