Follow-Ups After Being Long Gone

Wassup Savs


So,your fella is getting back to office next week and I guess I'm expecting a bit of a challenge here.


As many customers were scheduled to be contacted during my current vacation, some of em I managed to leave VMs already,but for most I couldn't as the volume of calls that required follow-ups was huge in addition to the strict time limit between the approval timing of my leave and the departure date to the beach with family that was pre-assigned.


I understand there could be some losses for some of the deals,but for those prospects who still hang in there,what would be your best approach to explain/justify your leaves and not following up on time as agreed.


Thanks!

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5
pirate
Big Shot
7
🦜☠️ Account Executive
I wouldn't worry that much about it. People go on holidays 'n recharge 'n get back to it. I'd say jus' get back on it and say you were on holidays. I honestly don't see why prospects would not understand that

Enjoy the remaining holiday 'n good luck! Build some sandcastles
Maximas
Tycoon
0
Senior Sales Executive
Good one,sure will:)
Thanks!
Diablo
Politicker
6
Sr. AE
I never have to explain or justify my leaves to prospects, why would you?

Do they reach out to you only on the phone? I would simply add an OOO autoresponder with my manager’s email who would back me during my vacation.
Maximas
Tycoon
0
Senior Sales Executive
Believe most of em wouldn't call unless I do,but agree with you 4 sure.
Only thing is I gave my word for a call back on a certain time that was not fulfilled!
Diablo
Politicker
1
Sr. AE
It’s okay, just call them before you leave or email them letting them know you will be on a vacation so they aren’t in the dark. Everyone needs a vacay including your prospect so they will get it don’t worry
Maximas
Tycoon
0
Senior Sales Executive
Fair Point,Thanks!
oldcloser
Arsonist
5
💀
Dear prospect hanging by a thread,
I suck.

Try it.
pirate
Big Shot
1
🦜☠️ Account Executive
Hehe
Diablo
Politicker
1
Sr. AE
😅
Maximas
Tycoon
0
Senior Sales Executive
Seriously,lol.
CPTAmerica
Opinionated
5
President/CRO
Tell the truth. “Was able to take a last minute trip to the beach.” They won’t care and it’ll give you something to open the call with.
Maximas
Tycoon
0
Senior Sales Executive
Sure,guess and hope they'll understand after all:)
Pachacuti
Politicker
3
They call me Daddy, Sales Daddy
You seem to sell in a highly transactional environment. I’m sure it will all Come back in a week or so.
Maximas
Tycoon
0
Senior Sales Executive
👍🤞
QWhiz
Big Shot
2
Founding AE / ex-SDR
Never explain unless asked for or absolutely necessary. To prospects. To boss. To wife. To life.
Kosta_Konfucius
Politicker
0
Sales Rep
Everyone will understand if you are OOO
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