A
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Annonny

Account Executive

Big Shot
Politicker
Executive
+7

How do you when to draw the line??

SOOOOO.....something that I have been realizing is that I am having issues as to when to draw the line for an appt. I am a BDR and you know how it goes, but I am trying to distinguish where I push to try and get the appt, and when to just stop and respect their wishes. I feel like I have been letting people off the hook too easy!

🔎 Prospecting
☑️ Qualification Calls
15

24 comments

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Kinonez
Celebrated Contributor
7
War Room Enthusiast
If you ask for an appt twice and they say no, after you've given them all the value in the world after finding their paing and explaining how your solution makes their job and life easier. That's when. 
AlphaCharlie
Arsonist
4
Account executive
Or when they insult you!
Kinonez
Celebrated Contributor
1
War Room Enthusiast
Oh yeah, that too! No one should put up with that
chubbspeterson
Politicker
4
Business Development
I always move on pretty quickly. It's easier to find a brand new person to tell you yes, than it is to convince someone who's already told you no to change their mind. Also, the people "who's minds I've changed" typically no show the meeting anyways. 
funcoupons
WR Officer
1
👑
I 100% agree with this
Annonny
Big Shot
1
Account Executive
Very true..
funcoupons
WR Officer
1
👑
I have endless prospects to call so my standards are going to differ compared to someone in specialized SaaS, for instance.

I get a minimum of two "nos" before I consider moving on. The first no is almost always a deflection. I dig for the second one and evaluate from there. Sometimes it results in a yes, sometimes it's a yes but not right now, a no but it's worth it to get in touch again down the line or a hard no, won't bother calling this person again. 
Annonny
Big Shot
1
Account Executive
What kind of sales do you do?
funcoupons
WR Officer
0
👑
B2B Insurance
Annonny
Big Shot
0
Account Executive
I see.
User1234567
Politicker
1
User1234567
be firm with them but also not too hard that you scare them off from coming to you with questions 
Annonny
Big Shot
0
Account Executive
Yes this is what I am going to try and start doing! 
uncorpse
Politicker
0
Sales Development
Totally recommended! 
AnchorPoint
Politicker
1
Business Coach
If you feel you are letting up too easy, you probably are.  
softwaresails
Politicker
1
Sales Manager
I like to get a minimum of three no's before I'm done. The third no I'll back off.
Annonny
Big Shot
0
Account Executive
Do you have a crm to follow back up in X amount of time?
softwaresails
Politicker
0
Sales Manager
We use Salesforce. If someone isn't interested we will mark them "not interested" and every 5-6 months we will flip them all back to "potential" to be hit up again.
Annonny
Big Shot
0
Account Executive
I see. we do like 90 days or less
KendallRoy
Politicker
1
AM
End with two kinds of appointments. Either a confirmed meeting, or a confirmed time that'll be better to reconnect. If it's the latter, always try and change it to a meeting. I used to frame it as "assisting with your future planning" when I pounded the phones. 
Stratifyz
Big Shot
1
Account Executive
No means maybe, maybe means yes 😎 In all seriousness, if you get a hard no, I’d leave it alone for ~3 months. If you don’t get a yes, no, not me, not now - it’s free range in my perspective.
Annonny
Big Shot
0
Account Executive
Pretty much what I do lol
hurtscuzimold
Opinionated
1
Dude abiding
If you have a ton of leads, give them the two chances and one last “before I leave you alone email” then move on. Maybe set a reminder to try them again in a quarter or longer.
antiASKHOLE
Tycoon
1
Bravado's Resident Asshole
when I have pen and paper
inboundsalesrep
Politicker
0
SDR
Never keep trying

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