Beans profile picture
Beans profile picture

Beans

Enterprise Account Executive

Big Shot
Politicker
Catalyst
+9

Tool Help

Hey sales fam.


I've been invited to a selection committee for a new enablement tool, Ops has narrowed it to three choice which we will take demos with and review for an EoQ decision.


Looking for insight from anyone who has used Seismic, Highspot and Chili Pipe.


Your thoughts and experiences are greatly appreciated as well as any concerns or curveball questions to throw their way during the demos.


Appreciate you!

Preferred option

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☁️ Software Tech
📬 WR Feedback
🗝 Sales Enablement
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poweredbycaffeine
WR Lieutenant
5
☕️
What is your use case?
What does the rest of your stack look like?
How big is your sales team? Segments?
What other teams will use the tool?
Beans
Big Shot
2
Enterprise Account Executive
Lead management.
SF, Outreach, Gong, ZoomInfo, Clari (for sales)
50 reps, MM/SMB (30% of reps) Enterprise (50% of reps) Strategic/Fortune 500 ICP (20% of reps)
Ops / Marketing
Revenue_Rambo
Politicker
2
Director, Revenue Enablement
Can you unpack what you mean by lead management? I would think you’d just use SF for this.
poweredbycaffeine
WR Lieutenant
3
☕️
None of these tools are built for lead management. So you are either misaligned or unaware.
Beans
Big Shot
0
Enterprise Account Executive
It's to manage leads in the nurture stage, who've had some engagement with our platform but not outright entered the sales cycle.
poweredbycaffeine
WR Lieutenant
1
☕️
Okay, that’s still not what these tools are built to do.

It seems this is the purpose of a CRM with a solid marketing automation function. Whether it be HubSpot or SFDC+Pardot.
Revenue_Rambo
Politicker
1
Director, Revenue Enablement
I concur. Seismic and Highspot are content management solutions, they can provide you insights as to who/when/what interacted with your content, but they don’t manage leads and the reporting in both is so bad you’ll struggle to even validate the use cases it is built for.

Chili Piper’s main purpose is booking meetings similar to Calendly.

Sounds like what you are looking for is a solution to track intent which is more in line with a solution like 6sense or similar.
Beans
Big Shot
1
Enterprise Account Executive
I've just been added to the team to review demos, I didn't pick these solutions, I'm going off what I was told.
Sounds like Ops was oversold.
poweredbycaffeine
WR Lieutenant
2
☕️
Sounds like your ops team is out to lunch or has no ability to articulate the needs of the org.
Beans
Big Shot
1
Enterprise Account Executive
Not wrong.
At least I'll be able to talk to how this isn't what they're looking for. From what I got this morning they're looking for a tool that will house all our collateral and ping the reps when and what to send leads/accounts that aren't in active opportunity.
poweredbycaffeine
WR Lieutenant
2
☕️
Ok, then Seismic or a marketing automation tool like HubSpot is the tool you want. Articulating the use case as “lead management” sells the solution required in a different light.
Beans
Big Shot
1
Enterprise Account Executive
Yea I get that, my initial post was from the email I got yesterday, and the description provided.

Was looking to get ahead of the curve based on WR's feedback and it has been super helpful.
Revenue_Rambo
Politicker
1
Director, Revenue Enablement
Glad we got this sorted out. One thing for them to keep in mind with Seismic is that it really requires a dedicated internal owner. Someone needs to be focused on content management, organization, tagging, reporting, rev control etc.

It can be a great solution, but needs a dedicated attention.

Side note: integration with GSuite is a mess. The way my org was instructed to set it up was a complete failure. Had to connect with another customer to figure out a realistic work around.
jefe
Arsonist
4
🍁
Never used any of these, but always appreciated the name 'Chili Piper'
Gasty
Notable Contributor
2
War Room Community Manager
Never used these but love chili piper’s marketing!
bonez
Politicker
2
Account Executive
I’ve used all three and find seismic to be the best overall. Most capabilities and easiest way to get social connected. Highspot is a close 2nd and in some ways it’s a better system but Seismic wins on ease of use and overall ability.

When I started at two separate orgs with each system I found seismic allowed me to jump in the fastest and easiest. Hope that helps.
medhardwaredr
Opinionated
2
Director of Sales NA
Never used any sorry bud. Ty for the points tho👍
FinanceEngineer
Politicker
1
Sr Director, sales and partnerships
Worked with Seismic in the financial services sector a couple of times. They work and have a real product that is used by banks that I can’t name but you would want to be on the same letterhead with.

Not sure of the others, and it is a little survivorship bias for me
1
Regional Inside Sales Manager - Cox Automotive | XTime
Seismic is great for integration with CRM (SFX in my case.). Easy to use and allows some level of tracking and engagement analytics.
CuriousFox
WR Officer
0
🦊
I don't know squat about any of these.
Armageddon
Opinionated
0
Enterprise Account Executive
Chili Piper is a great tool for inbound lead flow, especially if you are looking to increase your inbound conversion and are investing money into demand gen. It helps tremendously by allowing the lead to book time directly on the correct reps calendar at the time of interest, and cuts speed to lead down to instant

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