WR, looking for some advice. I have been facing this a bit lately and assuming its due to the economic climate but had a great lead come thru to me for a product. Had a great disco call he was very open and transparent in what he was looking for and needed. Ended up turning into more of a bundle type product offering which would be better for his needs. Had two great demos of both products and how they are tied together and he said this was a project for him to get done before EOY. He said this looks like a great fit and this is his project to fulfill. He was super transparent and easy to work with. He then wanted to see different breakdowns of pricing for his user count bundled and not. So I did just that and gave him what it would cost for the bundle (which was best value) what it would cost for each product if he purchased them separately which actually would cost him more! Furthermore, he has another set of users he wants to do the same thing with next year which would be a bigger project. So gave him ballpark pricing for that as well. This guy was a hand raiser so im confused where I went wrong.
The bundle is a no brainer and would check both his boxes for his requirements and best bang for his buck. Since then I havent heard from him in 3 weeks, and my SE and Sales Specialists where very excited about this opp and felt it was qualified. Also told him we have price increases next year (about 8%) so with the bundled pricing with built in discounts plus avoiding the price increase if he waits he is going to be saving money 2x.
Since then, I havent been able to connect via phone or email have even sent him calendar invites to which he does not respond or show. He even gave me access to his calendar so i know when he is free and not and so I booked times he was open. He gave me his own calendar link so I can schedule a call through that with him which I have also tried and no show or response.
Think my mistake was sending him the pricing breakdown instead of presenting it and getting a feel for his feedback live on a call so i think thats where i went wrong.
My question, how do I get a response out of him? At this point i just need to know if we are going to move forward or not. I have had one of the BDRs who set up the initial disco call, emailing and calling him as well in tandem with myself but no success.
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